6 months ago
Base Salary
$115k - $125k/yr
Responsibilities
- Assist clients with solving problems and maximizing the value of Redline products and services.
- Respond to production issues, provide workarounds, replicate customer issues, and verify fixes for patches and releases.
- Manage production environments through upgrades, routine changes, proactive monitoring, application performance tuning, and exchange-related testing.
- Collaborate with development, server, and network teams on customer requests, troubleshooting, and change management.
- Implement automation and scripting and continuously improve monitoring, inventory, and runbook tools.
Requirements
- Bachelor’s degree or higher in Engineering, Computer Science, Electrical Engineering, Math, or Management Information Systems, or relevant work experience.
- Experience with financial-services front-office systems, market-data tickerplants, order-execution technology, and global exchange technology.
- Strong understanding of Linux and Linux performance tuning.
- Experience with Intel-based computer architecture and IT systems networking.
- Programming and scripting experience; Python, C/C++, or Java knowledge is a plus.
- Strong customer-service, communication, teamwork, adaptability, and task-oriented execution skills.
Benefits
- Hybrid position with weekly office time and flexibility to work from home.
- Occasional travel may be required but is not expected to be regular or frequent.
- Follow-the-sun operating model with an eight-hour shift scheduled between 8 a.m. and 7 p.m., Monday through Friday.
- Early or late shifts, bank holidays, and infrequent weekend testing may be required, with scheduling adjusted accordingly.
- Equal opportunity employer with recruitment-process accommodations available upon request.
About Pico
Pico provides managed low-latency infrastructure, global connectivity, market data, analytics, and trading execution software for banks, exchanges, asset managers, hedge funds, and fintechs. Founded in 2009 and headquartered in New York, the privately held company operates a global platform (PicoNet) spanning 55+ data centers and 19 offices. Clients use its subscription and managed services to access markets, monitor performance, and run latency-sensitive trading systems.