4 months ago
Base Salary
$115k - $125k/yr
Responsibilities
- Assist clients with solving problems and maximizing the value of Redline products and services.
- Respond to production issues, provide workarounds, replicate customer issues, and verify fixes for patches and releases.
- Manage production environments through upgrades, routine changes, proactive monitoring, application performance tuning, and exchange-related testing.
- Collaborate with development, server, and network teams on customer requests, troubleshooting, and change management.
- Implement automation and scripting and continuously improve monitoring, inventory, and runbook tools.
Requirements
- Bachelor’s degree or higher in Engineering, Computer Science, Electrical Engineering, Math, or Management Information Systems, or relevant work experience.
- Experience with financial-services front-office systems, market-data tickerplants, order-execution technology, and global exchange technology.
- Strong understanding of Linux and Linux performance tuning.
- Experience with Intel-based computer architecture and IT systems networking.
- Programming and scripting experience; Python, C/C++, or Java knowledge is a plus.
- Strong customer-service, communication, teamwork, adaptability, and task-oriented execution skills.
Benefits
- Hybrid position with weekly office time and flexibility to work from home.
- Occasional travel may be required but is not expected to be regular or frequent.
- Follow-the-sun operating model with an eight-hour shift scheduled between 8 a.m. and 7 p.m., Monday through Friday.
- Early or late shifts, bank holidays, and infrequent weekend testing may be required, with scheduling adjusted accordingly.
- Equal opportunity employer with recruitment-process accommodations available upon request.
