3 months ago
Remote, ArgentinaMid Level / Senior
H1B Sponsor
Responsibilities
- Serve as the first point of contact for on-prem customer issues.
- Monitor customer’s platform health using existing observability tools.
- Investigate and troubleshoot Kubernetes-based deployments.
- Work hands-on with self-hosted environments to diagnose issues.
- Document common issues and resolutions to build internal knowledge.
Requirements
- 3+ years of experience in a DevOps, Infrastructure, or technical support role.
- Basic working knowledge of Kubernetes.
- Familiarity with at least one major cloud provider (AWS, GCP, or Azure).
- Strong troubleshooting instincts and systematic diagnosis skills.
- Strong written and verbal communication skills in English.
- Eagerness to learn in a fast-paced environment.
Benefits
- Unlimited paid time off.
- Generous parental leave plan.
- Support for mental and wellness needs.