Senior Solution Architect – Agentic Sales Technology
InformaticaResponsibilities
- Own the architectural foundation for agentic selling across the full marketing-to-sales and prospect-to-cash pipeline.
- Design, build, and incrementally integrate production-grade multi-agent orchestration, context engineering, retrieval, grounding, and lifecycle-management patterns.
- Assess and simplify business processes before automation, rapidly prototype solutions, validate business value, and establish feedback loops and success metrics.
- Rationalize multi-technology landscapes, address integration gaps, and ensure agentic components are compatible with enterprise CRM, data, and routing systems.
- Influence architecture across Salesforce Sales Cloud, Agentforce, Data Cloud, Snowflake, and related enterprise programs.
- Practice and codify an AI-native development lifecycle using Cursor, Claude Code, and Codex, including AI-assisted reviews, documentation, testing, and delivery workflows.
- Act as a trusted architectural advisor to business partners, Product, Engineering, architecture organizations, and senior leadership.
Requirements
- 10+ years of software engineering experience and 5+ years building Salesforce solutions at scale.
- Strong proficiency in Salesforce Sales Cloud, Agentforce, and Data Cloud.
- Strong proficiency in agentic architecture, including multi-agent orchestration, context engineering, LLM integration, and agent lifecycle management.
- Hands-on experience with Cursor, Claude Code, and Codex for AI-native development.
- Expertise in software architecture patterns including microservices, event-driven systems, and distributed systems.
- Ability to assess and simplify business processes, rapidly learn unfamiliar domains, and deliver working software and architectural points of view.
- Preferred broad Prospect-to-Cash knowledge covering lead management, opportunities, quoting, ordering, and renewals.
- Preferred experience with large-scale Salesforce implementations, data modeling, security models, cross-org architecture, and MuleSoft API-led and event-driven integrations.
- Preferred hands-on Agentforce experience with Agent Builder, agent topics and actions, Data Cloud RAG grounding, and deployment across Sales Cloud, Einstein Copilot, Service Cloud, and Slack.
- Preferred Data Cloud experience with unified customer profiles, calculated insights, segmentation, and activations.
- Preferred knowledge of MCP and A2A development, agent observability, buyer engagement or conversational intelligence platforms, and AWS agent infrastructure.
- Exceptional communication, strategic execution, high agency, and comfort operating across rapid prototypes and complex enterprise programs.
Benefits
- Salesforce offers time-off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Salesforce provides accommodations during the application and recruiting process and uses AI tools to assist with resume assessment while humans make hiring decisions.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com