1 day ago
Base Salary
$270k - $420k/yr
Responsibilities
- Evaluate prospective partners for technical fit, lead technical deep dives, and establish integration roadmaps.
- Guide partners through onboarding and content delivery, resolving schema mismatches, hierarchy errors, and launch blockers.
- Create lightweight scripts, internal tools, operational documentation, and workflow improvements to streamline remediation and observability.
- Educate internal and external stakeholders on platform capabilities and refine integration guides and scalable workflows.
- Serve as the primary technical escalation point after launch, supporting partner-specific tools and observability infrastructure.
- Identify recurring integration friction and ship targeted automation and product improvements.
- Document well-evidenced defects and roadmap needs and represent partner technical requirements in engineering and product discussions.
Requirements
- Hands-on experience integrating or supporting external partners through REST APIs and tools such as curl or Postman.
- Strong troubleshooting skills using logs, dashboards, and traces to isolate faults and communicate evidence-based next steps.
- Working proficiency in Python or Java and SQL, including scripting, querying, and making small integration-specific code changes.
- Clear communication skills with technical and non-technical audiences and the ability to turn ambiguous requests into technical plans.
- Comfort performing manual, human-in-the-loop work and identifying opportunities for automation.
- Practical experience using AI tools to accelerate troubleshooting, documentation, or support, with demonstrated results.
- Curiosity, ownership, empathy for partners, and a focus on successful launches.
- Experience with workflow or pipeline systems, media or metadata ingestion, media, entertainment, or streaming is a plus.
- Familiarity with digital image specifications, media file formats, and delivery workflows is a plus.
Benefits
- Annual salary and stock option choice, with a stated salary range of $270,000.00-$420,000.00.
- Health plans, mental health support, a 401(k) retirement plan with employer match, stock option program, disability programs, health savings and flexible spending accounts, family-forming benefits, and life and serious injury benefits.
- Paid leave programs; full-time hourly employees accrue 35 days of paid time off annually, while full-time salaried employees receive flexible time off immediately.
- Full-time role with a collaborative, autonomous, and transparent Netflix work environment.
About Netflix
Netflix builds and operates a global streaming service for TV series, films, games, and live programming, and produces original content through its in-house studio. It serves consumers in 190+ countries via subscription and ad-supported plans on internet-connected devices. Founded in 1997 and headquartered in Los Gatos, California, Netflix is a public company traded on NASDAQ (NFLX).