Responsibilities
- Design and build intelligent automation, agentic workflows, and integrations across enterprise SaaS platforms.
- Develop APIs, middleware, webhooks, and event-driven workflows connecting Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other systems.
- Build conversational IT interfaces and self-service experiences that improve internal service delivery.
- Design resilient, scalable enterprise platform architectures with strong maintainability, extensibility, and operational excellence.
- Evaluate and implement AI technologies, large language models, MCP integrations, and agent frameworks for enterprise automation.
- Create reusable automation frameworks, integration services, and internal developer tooling.
- Partner with Security, Compliance, Infrastructure, Product, IT, and business teams on governed technical solutions.
- Research emerging integration and AI technologies and contribute to enterprise strategy and technical roadmaps.
- Provide technical leadership and mentor engineers in automation, integrations, and software engineering practices.
Requirements
- 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments.
- Strong software engineering experience building APIs, integrations, automation, or platform services.
- Proficiency in one or more of Python, Go, TypeScript, or JavaScript.
- Experience with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards.
- Experience with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, or Google Workspace.
- Ability to design scalable architectures balancing business requirements, security, and operational simplicity.
- Experience collaborating across engineering, security, infrastructure, and business teams.
- Bonus experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms.
- Bonus experience with Terraform, infrastructure-as-code, cloud automation, event-driven architectures, message queues, serverless technologies, or internal developer platforms.
- Familiarity with AWS, GCP, or Azure and experience supporting complex enterprise technology environments.
Benefits
- Competitive compensation may include equity, plus retirement and employee stock purchase plans.
- Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
- Fertility benefits and equal paid parental leave.
- Professional development through career pathing, learning platforms, and a yearly learning stipend.
- Hybrid ways of working with a curated in-office employee experience.
- Volunteer Week, donation matching, Employee Resource Groups, and a collaborative workplace culture.
Tech Stack
Categories
About Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.