Deployment Strategist (Cincinnati, OH)
Hippocratic AI1 month ago
Cincinnati, OH, USAMid Level
H1B sponsor
Responsibilities
- Discover customer workflows and underlying business problems to scope effective healthcare AI solutions.
- Design and build agents for complex, high-stakes healthcare conversations.
- Map data flows between customer systems and conversational experiences and partner with engineering to deliver required integrations.
- Own customer implementations end to end, including stakeholder adoption, agent configuration, timelines, documentation, blocker management, and call-schedule configuration.
- Partner with forward deployed engineers to specify new AI features for customer deployments.
- Create repeatable deployment playbooks, templates, and best practices from implementation learnings.
- Develop analytics and dashboards to measure deployment performance.
- Use deployment insights to improve internal products and processes.
Requirements
- 4+ years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management, however accrued.
- Direct experience serving healthcare customers or working within a healthcare organization.
- Working knowledge of provider, payor, or life sciences workflows, operations, and organizational dynamics.
- Ability to interrogate unfamiliar data schemas, direct analyses, and identify incorrect outputs.
- Hands-on comfort with JSON files, terminals, command-line coding assistants, and git workflows.
- Experience project-managing complex customer engagements across operational, clinical, IT, and executive stakeholders.
- BA/BS in a technical field such as engineering, science, analytics, economics, or a similar discipline.
- SQL experience is preferred.
- Epic experience, including Clarity, Caboodle, or Cogito work, or Epic certification, is preferred.
- Clinical background such as RN, BSN, or clinical informatics is preferred.
- Forward-deployed, implementation, or solutions experience at an AI, data platform, or health-tech company is preferred.
- HL7 or FHIR fluency is preferred.
- Experience with utilization management, prior authorization, care management, revenue cycle, or value-based care programs is preferred.
- Prior exposure to LLM-based or agentic products in production is preferred.
Benefits
- Onsite role based in Cincinnati, Ohio, with five days per week at the client site.
- Occasional travel to Hippocratic AI headquarters in Menlo Park, California, for strategic planning and team sessions.
- Opportunity to work with healthcare, AI, engineering, product, customer success, and clinical experts on safety-focused healthcare AI deployments.
About Hippocratic AI
Hippocratic AI builds a safety-focused large language model and AI agents for healthcare workflows, used by health systems for patient outreach, post-discharge follow-up, and chronic-care management. It licenses its platform and tools to providers to automate and scale clinical support tasks while meeting health-system requirements. Founded in 2023 and headquartered in Palo Alto, the company is privately held.