2 days ago
Remote, United States or Thousand Oaks, CA, USAStaff+
Base Salary
$127k - $171k/yr
Responsibilities
- Recommend strategic Salesforce technology solutions aligned with patient services strategy and business goals.
- Develop and customize Salesforce applications using Apex, Visualforce, Lightning Web Components, Aura, JavaScript, AJAX, HTML, and CSS.
- Design Salesforce data structures aligned with Health Cloud and Service Cloud objects.
- Create integrations and custom applications, including solutions involving Amazon Web Services and Amazon Connect.
- Lead major projects as a solution architect and mentor junior technical resources.
- Apply Salesforce security configurations, including organization-wide defaults, sharing patterns, profiles, and permissions.
- Develop test classes and automation to validate business logic and reduce production issues.
- Research Salesforce capabilities, conduct gap analyses, estimate projects, and optimize engineering and release processes.
- Collaborate with product owners, architects, developers, QA, project managers, operations, customer service, sales, marketing, legal, and safety teams.
Requirements
- Doctorate degree; or a master’s degree and 3 years of development experience; or a bachelor’s degree and 5 years of development experience; or an associate’s degree and 10 years of development experience; or a high school diploma/GED and 12 years of development experience.
- At least 2 years of experience developing and customizing Salesforce applications using web services, Apex, SOQL, Aura, Lightning Web Components, Visualforce, Visual Studio Code, Data Loader, reports, and dashboards.
- At least 4 years of experience working with clients and vendors to develop solutions and support projects from requirements capture through release management.
- Experience with Salesforce Service Cloud or Health Cloud in a call center environment and experience integrating Salesforce with other applications.
- Experience working in regulated healthcare or life sciences environments is preferred.
- Experience with Tableau and other reporting and analytics tools is preferred.
- Salesforce and/or Agile certifications are preferred.
- Strong interpersonal, problem-solving, prioritization, and cross-functional collaboration skills are required.
- Working knowledge of Agile, Scrum, Design Thinking, and Lean Startup principles is preferred.
Benefits
- Comprehensive health, dental, vision, life, disability, and flexible spending benefits.
- Retirement and savings plan with generous company contributions.
- Discretionary annual bonus program and stock-based long-term incentives.
- Award-winning time-off plans and career development opportunities.
- Flexible work models where available.
Tech Stack
Categories
About Amgen
Amgen is a public biotechnology company that discovers, develops, manufactures, and sells biologic and biosimilar therapeutics for patients with serious diseases. Its portfolio and pipeline span oncology, cardiovascular disease, osteoporosis, inflammation, and rare diseases, marketed globally through direct sales and partnerships. Founded in 1980 and headquartered in Thousand Oaks, California (NASDAQ: AMGN), Amgen is a component of the Dow Jones Industrial Average and completed the acquisition of Horizon Therapeutics in 2023.