Senior Software Engineer, Site Reliability (Agentforce Ops)
InformaticaBase Salary
$149k - $224k/yr
Responsibilities
- Own the reliability roadmap for major product areas and transition systems to highly available, global-scale enterprise architecture.
- Partner with senior and principal engineers on infrastructure strategy, system design, capacity planning, and bottleneck identification.
- Maintain and improve automated environments using an infrastructure-as-plugins model.
- Support AI/ML infrastructure by ensuring adequate GPU resources and data pipelines for real-time supply chain insights.
- Harden the observability stack, build incident-prevention tooling, and develop telemetry for production systems.
- Perform SQL optimization, API latency analysis, and cross-service performance engineering under heavy load.
- Use AI development tools such as Claude Code and Codex to automate operational work and accelerate infrastructure delivery.
- Independently identify issues and own solutions through final implementation.
Requirements
- 5+ years of experience in SRE, production engineering, or backend engineering focused on operations and scale.
- Experience helping take a product through a high-growth scaling phase and addressing related technical debt and architectural changes.
- Ability to write and review production code in Golang, TypeScript, or Python.
- Strong proficiency with Kubernetes, Terraform or OpenTofu, and AWS, GCP, or Azure.
- Experience with SLO-based monitoring, alerting, and application or platform instrumentation.
- Deep understanding of distributed systems and debugging interactions among microservices, databases, and AI agents.
- Experience collaborating with senior and Principal engineers while leading initiatives autonomously.
- Demonstrated ability to use modern AI development tools to improve engineering speed and system reliability.
- Preferred: M.S. in Computer Science or equivalent practical experience.
- Preferred: strong PostgreSQL experience at scale, including partitioning, indexing, and query tuning.
- Preferred: advanced knowledge of microservice orchestration and durability patterns, including hands-on Temporal experience and Istio service meshes.
Benefits
- Salesforce offers time-off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role may be eligible for incentive compensation, equity, and benefits.
- Salesforce provides reasonable accommodations during the application and recruiting process.
- The posted base salary range is $148,500-$223,900 annually, or $178,900-$246,000 annually in select San Francisco and New York City metropolitan areas.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com