Providence

Sr. Service Engineer

Providence
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3 days ago
Hyderābād, IndiaSenior

Responsibilities

  • Design, develop, configure, and customize ServiceNow applications and modules.
  • Implement and support HRSD, CSM, and Employee Workflows solutions.
  • Develop workflows, business rules, UI policies, client scripts, integrations, and custom applications.
  • Collaborate with business stakeholders to understand requirements and deliver scalable solutions.
  • Integrate ServiceNow with external systems using REST and SOAP APIs.
  • Perform unit testing, troubleshooting, and production support.
  • Follow ServiceNow best practices and coding standards.

Requirements

  • Require 6–10 years of overall IT experience with strong ServiceNow development expertise.
  • Require hands-on experience with HRSD, CSM, and Employee Workflows.
  • Require knowledge of ServiceNow scripting with JavaScript, Flow Designer, Integration Hub, REST/SOAP integrations, catalog items, and workflows.
  • Prefer experience with Service Portal and UI Builder.
  • Require strong communication and stakeholder management skills.
  • Require a bachelor’s degree in Engineering, Computer Science, or a related field.
  • ServiceNow certifications are advantageous; listed certifications include ServiceNow Certified Implementation Specialist – HRSD and ServiceNow Certified Implementation Specialist – CSM.
  • Exposure to HCLS and ITAM is optional, and ITAM implementation certification or HCLS Suite experience is optional.

Benefits

  • Full-time employment.
  • Work from the office in Hyderabad.

Tech Stack

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Providence

About Providence

10,000+ employees
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