Senior Software Engineer, Data Operations - PDEGO
Sony Music Global4 hours ago
London, United KingdomSenior
Responsibilities
- Build and maintain monitoring systems, alerting pipelines, and health dashboards for real-time platform visibility.
- Participate in production incident response, including triage, resolution, stakeholder communication, and post-mortems.
- Automate repetitive operational work such as access requests, backfill coordination, and pipeline health checks.
- Manage Snowflake infrastructure through Terraform, including access controls, cost monitoring, and warehouse configuration.
- Collaborate with Data Engineering on system design and code reviews focused on reliability and operability.
- Maintain runbooks, incident-response playbooks, and platform documentation.
- Improve platform reliability, query performance, and data accessibility for global analysts and teams.
- Recommend and implement improvements to operational tooling, processes, and practices.
Requirements
- 6–8+ years of software engineering experience with meaningful SRE, platform engineering, or data infrastructure experience.
- Demonstrated experience contributing to production incident response, stakeholder communication, and post-incident analysis.
- Deep understanding of monitoring and observability, including alerting design, SLO definition, dashboards, and root cause analysis across distributed systems.
- Hands-on operational experience with Snowflake or an equivalent data warehouse, including access management, cost governance, and performance tuning.
- Experience with infrastructure as code; Terraform experience is strongly preferred.
- Strong debugging skills across cloud infrastructure, data pipelines, and distributed systems.
- Familiarity with Fivetran, dbt, Airflow, or equivalent data pipeline tooling.
- AWS experience is preferred.
- Clear, proactive communication skills and the ability to explain technical incidents to business and analyst stakeholders.
- Interest in music and willingness to learn the intricacies of the music business.
Benefits
- Modern office environment and a global, collaborative community.
- Professional growth and development opportunities.
- Private medical cover, a generous pension scheme, life assurance, and income protection.
- Music industry perks and time off over winter break.
About Sony Music Global
Sony Music Entertainment is a global recorded-music company that signs and develops artists, operates labels, and distributes and markets their releases across streaming, download, and physical formats. It earns revenue from music sales and streaming, licensing/sync, and artist services. Headquartered in New York and part of Sony Group, it operates in more than 70 countries, including Germany via sonymusic.de.