Cisco

Backend Senior Software Engineer, CX Engineering(Hybrid)

Cisco
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5 days ago
Durham, NC, USA or San Jose, CA, USASenior
H1B Sponsor

Base Salary

$168k - $245k/yr

Responsibilities

  • Design and build robust, scalable backend software solutions for Cisco’s Customer Experience platform.
  • Own the full software development lifecycle from technical design and backend architecture through deployment.
  • Develop APIs, design schemas, optimize database queries, and build distributed production systems.
  • Ensure high reliability and fault tolerance across cloud-native distributed systems.
  • Build or maintain CI/CD pipelines and resolve deployment failures.
  • Collaborate with internal stakeholders on deployment and optimization strategies.
  • Apply AI-assisted development tools or AIOps practices to improve engineering efficiency.
  • Mentor junior engineers and serve as a technical anchor for the team.

Requirements

  • Bachelor’s degree in Computer Science or an equivalent field with 7+ years of full software development lifecycle experience, or a master’s degree with 4+ years of related experience, or a PhD with 1+ year of related experience.
  • Backend development experience using Python, Go, Node.js, Java, or Rust.
  • Experience developing REST or GraphQL APIs and working with relational or NoSQL databases, including schema design and query optimization.
  • Experience with messaging or event-streaming technologies such as Kafka or AWS SQS/SNS.
  • Experience with CI/CD workflows, including building or maintaining pipelines and resolving deployment failures.
  • Experience with AWS, Kubernetes, Docker, and infrastructure-as-code using Terraform or CloudFormation.
  • Experience applying AI-assisted development tools or AIOps practices.
  • Preferred experience in distributed production environments, large-scale data ingestion and ETL/ELT, real-time streaming or CDC, observability, and Angular or React.

Benefits

  • Hybrid work model requiring at least two days per week in the office in Research Triangle Park, North Carolina, or San Jose, California.
  • Medical, dental, and vision insurance, a 401(k) plan with Cisco matching contributions, paid parental leave, disability coverage, and basic life insurance, subject to eligibility.
  • Paid holidays, floating holiday, birthday leave, year-end shutdown, personal wellness days, vacation or flexible vacation time, and sick time.
  • Additional paid time away for critical or emergency family issues and up to 10 paid volunteer days per year.
  • Eligibility for annual bonuses, Cisco restricted stock unit grants, and additional benefits and perks subject to company policies.
Cisco

About Cisco

10,000+ employees

Cisco is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all.

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