about 5 hours ago
San José, Costa RicaMid Level / Senior
H1B Sponsor
Responsibilities
- Act as a hands-on technical advisor for customers, helping them design Zuora solutions.
- Use SQL and data analysis to solve customer questions and validate data structures.
- Guide customers in designing scalable solutions for subscription management and billing.
- Partner with Product and Engineering teams to influence Zuora’s roadmap based on customer needs.
- Establish and maintain system architecture diagrams and configuration documentation.
- Educate customers on best practices through training and advisory sessions.
- Serve as a bridge between business goals and technical execution.
Requirements
- 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, or Billing platforms.
- Strong proficiency with SQL and experience with APIs (REST/SOAP).
- Experience working with technical stakeholders to design data models and system integrations.
- Background in computer engineering, software engineering, or technical consulting.
- Familiarity with object-oriented programming or scripting languages is a plus.
- Excellent communication and relationship skills for working with executives and technical teams.
- Ability to manage multiple projects in a fast-paced environment.
Benefits
- Competitive compensation and performance-based rewards.
- Medical, dental, and vision insurance.
- Generous, flexible time off and paid holidays.
- Paid parental leave for eligible employees.
- Learning and development stipend for ongoing growth.
- Opportunities to volunteer and charitable donation matching.
- Mental wellbeing resources and support.
Tech Stack
Categories
AI & MLData Engineering