SMTS Application Engineering
GlobalFoundries1 day ago
Shanghai, China or Beijing, ChinaStaff+
Responsibilities
- Act as the primary technical advisor for customer onboarding, solution enablement, software integration, deployment, and production ramp activities.
- Capture customer requirements and enhancement requests and advocate for customer needs with Product Management and Engineering.
- Troubleshoot complex customer-reported issues, coordinate escalations, drive root-cause analysis, and communicate resolution plans.
- Deploy, optimize, profile, benchmark, and validate AI models and applications on MIPS platforms.
- Deliver technical training, workshops, demonstrations, and customer enablement activities.
- Create application notes, deployment guides, benchmarking reports, technical collateral, and best-practice recommendations.
- Participate in customer health reviews, support reviews, technical status discussions, metrics, dashboards, and continuous improvement initiatives.
- Follow Environmental, Health, Safety & Security requirements and programs.
Requirements
- Bachelor's or better degree in Electrical Engineering, Computer Engineering, Computer Science, AI/ML, or a related technical discipline.
- 10+ years of experience in Application Engineering, Solutions Engineering, Customer Success Engineering, Technical Support Engineering, or a related customer-facing role.
- Experience with semiconductor IP, embedded processors, AI accelerators, software platforms, SDKs, or development toolchains.
- Strong debugging and problem-solving skills across software, hardware, and system-level environments.
- Experience working directly with customers to resolve complex technical issues.
- Professional proficiency in Mandarin Chinese and English for technical discussions, meetings, presentations, and written communications.
- Ability to manage multiple technical engagements in a fast-paced environment.
- Preferred experience with semiconductor IP and RTL-based SoC integration, RTL debugging, processor and IP integration, synthesis, simulation and build analysis, verification environments, testbenches, timing constraints, and EDA tools.
- Preferred experience with AI inference, neural networks, model optimization, AI deployment, or performance benchmarking.
- Preferred familiarity with RISC-V architectures, embedded systems, processors, accelerators, compilers, or runtime software.
- Preferred experience with Python, C/C++, Linux, scripting, and software debugging tools.
- Preferred knowledge of robotics, edge AI, industrial automation, computer vision, automotive, or intelligent embedded systems.
- Preferred experience working with globally distributed teams and customers.
Benefits
- Employment offers are conditioned upon successful completion of background checks and applicable medical screenings, subject to local laws.
- GlobalFoundries provides an equal opportunity and inclusive workplace.
- Candidates will not be charged fees at any stage of the recruitment process.
- Benefits information is provided through the GlobalFoundries careers website.
About GlobalFoundries
GlobalFoundries manufactures semiconductors as a contract foundry, offering process technologies, design enablement, and wafer fabrication for chip designers and device makers across automotive, data center, mobile, and IoT markets. Headquartered in Malta, New York and founded in 2009, it operates fabs in the U.S., Europe, and Asia and is listed on Nasdaq (GFS). Customers use its analog/RF, high-voltage, and specialty nodes alongside advanced CMOS.