Senior ServiceNow Technical Consultant
Sopra Steria1 month ago
United Kingdom (city not specified)Senior
Responsibilities
- Lead the design, configuration, development, and deployment of ServiceNow solutions focused on IRM, EAM, and FSM.
- Design scalable workflows, data models, security controls, and governance frameworks aligned with ServiceNow best practices.
- Translate business requirements into technical solutions supporting risk, compliance, asset, and field service processes.
- Develop and support integrations using IntegrationHub, APIs, and third-party platforms.
- Troubleshoot complex technical issues, optimise platforms, and reduce technical debt across client environments.
- Mentor junior colleagues and promote engineering excellence, continuous improvement, and knowledge sharing.
Requirements
- Strong hands-on experience delivering ServiceNow platform solutions.
- Practical experience implementing and developing ServiceNow Integrated Risk Management, including risk, control, compliance, and issue management processes.
- Expertise in JavaScript, Glide API, Flow Designer, ServiceNow scripting, APIs, Service Portal, and UI Builder.
- Strong understanding of ServiceNow architecture, integrations, security, and DevOps practices.
- Relevant ServiceNow certifications aligned with the candidate’s area of expertise.
- Experience delivering technical solutions in complex enterprise or multi-client environments.
- Experience with EAM or FSM, CMDB implementation and governance, CSDM, Discovery, Service Mapping, self-hosted or domain-separated environments, public-sector organisations, project leadership, or mentoring is desirable.
- ITIL v3/v4, Agile, or Scrum certifications are desirable.
Benefits
- Full-time, permanent employment with UK-wide hybrid working.
- Flexible working arrangements supporting work/life balance.
- Professional development through ServiceNow learning paths, certifications, training, and career progression opportunities.
- 25 days of annual leave with the option to buy additional days.
- Private medical insurance, life assurance, pension, and a flexible benefits fund.
Tech Stack
Categories
Solutions Engineering
About Sopra Steria
Sopra Steria is a Paris‑headquartered public IT services company formed by the 2014 merger of Sopra and Steria, listed on Euronext Paris. It delivers consulting, systems integration, managed services, cybersecurity, and BPO, and develops sector software such as Sopra Banking Software for financial institutions. The company serves large enterprises and public-sector clients across Europe, including aerospace, defense, transport, and regulated industries, and runs multi‑year digital transformation and cloud programs.