Principal Applied AI Architect
InformaticaResponsibilities
- Lead agentic AI architecture and serve as the aligned architect for strategic customer accounts.
- Run discovery and organizational assessments, define current- and future-state architecture, and own architectural direction through production handoff.
- Design agent orchestration, MCP and agent-to-agent interoperability, headless and composable experiences, data foundations, and trust and governance layers.
- Build working prototypes and proof-of-value assets on customer data and objects using code and modern AI-assisted development tools.
- Deliver engagement models covering agentic operating economics, governed multi-agent systems, headless experiences, and executive North Star architecture.
- Package architecture, data dictionaries, process maps, and agent metadata for partners, systems integrators, and delivery teams.
- Advise executives on business outcomes and regulatory, data residency, model risk, auditability, and AI governance considerations.
- Mentor architects and account teams and contribute reference architectures, points of view, and reusable components.
Requirements
- Bilingual French and English communication skills for relevant Canadian regions.
- At least 10 years of professional experience, including 10+ years in enterprise or solution architecture and significant customer-facing work.
- Deep hands-on Salesforce platform and enterprise integration experience, ideally including MuleSoft and API-led design.
- Practical current experience designing and building AI solutions involving LLM-based agents, retrieval and grounding, agent orchestration, MCP, and A2A.
- Ability to personally prototype with code or AI-assisted development tools and work comfortably in Git-based workflows.
- Working knowledge of privacy, data residency, model risk management, auditability, and AI governance requirements.
- Strong executive presence and ability to lead contested architecture discussions to decisions.
- Knowledge of related applications, relational databases, and ERP technologies.
- Strong oral, written, presentation, collaboration, and interpersonal communication skills.
- Preferred qualifications include Salesforce certifications, large customer transformation experience, process intelligence or agentic operations exposure, published points of view or conference talks, and an MBA or equivalent experience.
Benefits
- Salesforce states that benefits and resources support balance and employee well-being.
- Ontario-based base salary hiring range is CAD 212,730 to CAD 262,730 annually, excluding bonus, sales incentives, equity, and benefits.
- The role is based in Canada and supports relevant Canadian regions; bilingual French and English capability is required.
- Salesforce provides reasonable accommodation during the application and recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com