Principal Applied AI Architect
Salesforce3 days ago
Toronto, Canada or Montréal, CanadaStaff+
Responsibilities
- Lead agentic AI architecture for strategic accounts, including discovery, organizational assessments, current- and future-state architecture, orchestration, interoperability, data foundations, trust, and governance.
- Build working prototypes and proof-of-value assets using customer data and objects and modern AI-assisted development tools.
- Deliver and extend engagement plays covering agentic operating models, headless experiences, governed multi-agent systems, and enterprise architecture.
- Package architecture, data dictionaries, process maps, and agent metadata for production handoff to partners, systems integrators, and delivery teams.
- Advise CIOs, CTOs, Chief Architects, and business leaders on business outcomes, regulatory constraints, data residency, model risk, and operating models.
- Represent Salesforce in executive briefings, architecture review boards, and industry events.
- Mentor architects and account teams and contribute reference architectures, points of view, reusable assets, and shared-library content.
Requirements
- Bilingual French and English communication skills to support relevant Canadian regions.
- Minimum of 10 years of professional experience, including significant customer-facing enterprise or solution architecture experience and knowledge of B2B and B2C business patterns.
- Deep hands-on Salesforce platform and enterprise integration experience, ideally including MuleSoft and API-led design.
- Current practical experience designing and building AI solutions involving LLM-based agents, retrieval, grounding, agent orchestration, MCP, and A2A.
- Ability to personally prototype with code or AI-assisted development tools and work comfortably in Git-based workflows.
- Working knowledge of privacy, data residency, model risk management, auditability, regulatory requirements, and AI governance.
- Strong executive presence and ability to lead architecture debates with Chief Architects to reach decisions.
- Knowledge of related applications, relational databases, and ERP technologies.
- Strong oral, written, presentation, collaboration, interpersonal, and technical problem-solving skills.
- Preferred qualifications include Salesforce certifications, large customer transformation experience, process intelligence or agentic operations tooling exposure, published viewpoints or conference talks, reusable assets, and an MBA or equivalent business-technology experience.
Benefits
- Salesforce describes benefits and resources intended to support balance and employee well-being.
- The position is based in Canada and serves relevant Canadian regions and industries.
- For Ontario-based roles, the stated base salary range is CAD 212,730 to CAD 262,730 annually, excluding bonus, sales incentives, equity, and benefits.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.