GrepJob
PointClickCare

Principal Software Engineer (AI) ( US)

PointClickCare
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about 22 hours ago
New York, NY, USA or Remote, United States
Staff+
H1B Sponsor

Responsibilities

  • Lead the reference architecture for AI and agentic systems within key product domains.
  • Design and deliver production-ready AI systems ensuring reliability and scalability.
  • Establish platform-level AI and data components, including model brokers and orchestration services.
  • Lead the design of end-to-end AI data pipelines for various data processing tasks.
  • Partner with data and analytics teams to align AI solutions with measurable outcomes.
  • Help product teams transition from problem framing to AI-enabled solutions.
  • Contribute to innovation by evaluating emerging AI tools and frameworks.
  • Ensure all AI solutions are production-grade with strong observability and incident response practices.
  • Mentor and coach engineers to elevate AI and data engineering capabilities.
  • Drive adoption of shared AI and data best practices across teams.

Requirements

  • Proven experience leading and delivering production AI systems across multiple engineering teams.
  • Strong background in AI engineering with a data-first mindset.
  • Hands-on experience with modern AI/agent frameworks such as LangChain or equivalent.
  • Deep understanding of RAG and agentic architectures.
  • Experience designing evaluation methodologies tied to product metrics.
  • Experience implementing security by design and responsible AI practices in regulated environments.
  • Preferred: Experience deploying AI systems in healthcare or regulated industries.
  • Preferred: Familiarity with model serving infrastructure and multi-model routing.
  • Preferred: Experience partnering with Product Management to deliver AI-enabled capabilities.
  • Preferred: Master's degree in Artificial Intelligence, Computer Science, or related field.

Benefits

  • Benefits starting from Day 1.
  • Retirement Plan Matching.
  • Flexible Paid Time Off.
  • Wellness Support Programs and Resources.
  • Parental & Caregiver Leaves.
  • Fertility & Adoption Support.
  • Continuous Development Support Program.
  • Employee Assistance Program.
  • Allyship and Inclusion Communities.
  • Employee Recognition.

Categories

AI & MLData Engineering