3 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Assess monitoring and observability coverage, gaps, alert fatigue, and deficiencies across applications and systems.
- Define and execute strategies to improve observability maturity across platforms, applications, and infrastructure.
- Design and implement observability solutions covering business transactions, service dependencies, and technical components.
- Establish monitoring practices for noise reduction, metric cardinality control, and prevention of duplicate telemetry.
- Implement actionable alerting aligned with Service Level Objectives and Service Level Agreements.
- Develop monitoring audit standards supporting governance, compliance, and regulatory requirements.
- Serve as an escalation point for complex monitoring incidents and advise engineering and operations teams.
- Automate monitoring configurations, policy management, and telemetry collection using Helm, Ansible, Terraform, CI/CD pipelines, and Infrastructure as Code.
- Build reusable automation frameworks and standardized reporting solutions.
- Use AI and machine learning techniques for anomaly detection, alert-noise reduction, predictive incident identification, automated root-cause analysis, and reliability improvements.
Requirements
- At least 7 years of experience with APM, monitoring, and observability tools including Dynatrace, Splunk, Datadog APM, Prometheus, Grafana, and event-management tools.
- At least 7 years of experience with ITSM, ticketing tools, and integrations with monitoring tools.
- Proficiency with application workloads involving Binary, Java, Python, .NET, and batch jobs.
- Experience using Python, Bash, PowerShell, or JavaScript for automation.
- Exposure to CI/CD pipelines and Infrastructure as Code.
- Strong analytical and problem-solving skills for diagnosing complex issues.
- Effective communication, individual leadership, and cross-functional collaboration skills.
- Bachelor's degree in computer science or an engineering field.
- Preferred experience across APM, system monitoring, logs, tracing, visualization, reporting, and integrations.
- Preferred automation, programming, or coding experience for instrumenting monitoring solutions.
- Preferred certification in Dynatrace, Splunk, ITIL, or AI.
Benefits
- Shift timing is 1:30 PM to 10:30 PM.
- Ensono is an equal opportunity employer and provides accommodations for candidates with disabilities during recruitment.
Tech Stack
Categories
DevOpsSite Reliability
About Ensono
Ensono provides managed services and consulting for enterprises running mission-critical workloads across mainframe, private, and public clouds. It supports application modernization, cloud migrations, and ongoing operations in AWS, Azure, and Google Cloud through recurring service contracts and advisory projects. Founded in 1969 and headquartered in Downers Grove, Illinois, the company operates globally and is privately held.