Accenture

Application Support Engineer

Accenture
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19 hours ago
Manila, PhilippinesMid Level

Responsibilities

  • Investigate, troubleshoot, and resolve issues across multiple components of critical business systems.
  • Collaborate with cross-functional teams to gather information and provide timely resolutions.
  • Monitor system performance and proactively identify issues affecting business operations.
  • Analyze logs and system metrics to determine root causes of problems.
  • Document findings and solutions to support team knowledge sharing.
  • Contribute to process improvements that enhance system stability and user experience.
  • Participate in team discussions, provide solutions, and work independently toward subject-matter expertise.

Requirements

  • At least 2 years of experience with Java Enterprise Edition.
  • Expert proficiency in Java Enterprise Edition.
  • Proficiency in Japanese.
  • Strong understanding of enterprise application architecture and middleware technologies.
  • Experience debugging and troubleshooting complex software issues in production environments.
  • Familiarity with application lifecycle management and support tools.
  • Ability to analyze logs and system metrics to identify root causes.

Benefits

  • Position based at the company's Manila office.

Categories

Accenture

About Accenture

10,000+ employees

Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.

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