2 months ago
Bengaluru, IndiaSenior
Responsibilities
- Understand customer AI strategies and business-critical challenges and translate requirements into suitable Celonis solutions.
- Lead customer hackathons and rapidly build creative AI prototypes for complex business problems.
- Enable agentic process transformation by helping customers move from rule-based automation to autonomous AI agents powered by the Celonis Process Intelligence Platform.
- Execute business-critical proof-of-value projects end to end, including architecture and delivery of secure, scalable LLM and agent systems with RAG, tools, and guardrails.
- Integrate AI solutions with enterprise data, identity, and compliance frameworks.
- Remain engaged through implementation, adoption, and agreed value thresholds to ensure successful project outcomes.
- Develop specialization in business domains or industries, such as supply chain, to scale knowledge across the organization.
- Demonstrate solution value to executives and support customer adoption and value realization.
Requirements
- At least 6 years of experience leading technical pre-sales, including AI roadmaps, ROI/TCO business cases, and machine learning or generative AI prototyping.
- Knowledge of generative AI techniques including RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, and fine-tuning.
- Understanding of business processes across sectors such as Supply Chain or Finance and the ability to translate business needs into AI use cases.
- Good knowledge of Python, common ML libraries, and data engineering tools and technologies.
- Strong presentation skills for internal and external stakeholders, including executives, whiteboarding sessions, formal readouts, and demos.
- Bachelor’s degree required; a master’s degree in computer science, engineering, mathematics, or a related field, or equivalent work experience, is preferred.
- Hands-on experience building agentic systems with LLM orchestration, RAG, function calling, prompt engineering, evaluations, and guardrails is a plus.
- Working knowledge of LLM ecosystem tools such as LangChain, LlamaIndex, or other open-source packages is a plus.
- Experience deploying and monitoring models at scale across AWS Bedrock, Azure AI, or GCP Vertex is a plus.
Benefits
- Restricted Stock Units (RSUs) and merit-based refresh grants are provided to full-time employees.
- 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers, available from the first day of employment.
- Unlimited PTO in applicable regions and generous PTO globally.
- Flexible hybrid work model balancing remote work with office collaboration.
- Learning framework, mentorship programs, and access to a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid time off for annual Impact Days to volunteer for community and environmental causes.
- Inclusion Think Tank and annual Inclusion Days.
About Celonis
Celonis builds an enterprise SaaS platform for process mining and process intelligence that helps large organizations analyze, monitor, and improve business operations across systems like ERP and CRM. It sells subscriptions and solutions that surface process bottlenecks, recommend actions, and trigger automations. Founded in 2011, Celonis is privately held and headquartered in New York City and Munich, serving enterprises globally across industries.