Genesys

Software Engineer

Genesys
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1 day ago
Durham, NC, USA or Indianapolis, IN, USAMid Level / Senior
H1B sponsor

Base Salary

$90k - $158k/yr

Responsibilities

  • Build and maintain Python backend microservices that support CI/CD pipelines and scalable deployment processes.
  • Develop APIs and automation components for deployment and testing environments.
  • Monitor and maintain backend services, investigate issues, and improve distributed-system availability and performance.
  • Use Claude, Cursor, Kiro, GitHub Copilot, and agentic workflows for coding, review, testing, refactoring, and debugging with appropriate verification.
  • Collaborate with cross-functional teams, participate in code reviews, and continue developing technical skills.

Requirements

  • Require 3–5 years of software engineering experience with exposure to microservices or distributed systems and production support or maintenance.
  • Require proficiency in Python for backend applications and automation tooling.
  • Require practical knowledge of cloud infrastructure and backend system development; AWS is preferred and Azure is a bonus.
  • Require familiarity with CI/CD concepts, pipelines, automation tools, and version control systems.
  • Seek experience building and maintaining microservices in a CI/CD context and understanding of distributed systems and backend scaling.
  • Seek hands-on experience with AI-assisted development tools, agentic coding workflows, prompt engineering, and evaluating AI-generated code.
  • Value clear communication, ownership, issue diagnosis, continuous improvement, willingness to learn, and ability to take feedback.

Benefits

  • Medical, dental, and vision insurance.
  • Telehealth coverage.
  • Flexible work schedules and work-from-home opportunities.
  • Development and career growth opportunities, including mentorship, learning programs, leadership development, and education support.
  • Open Time Off, 10 paid holidays, paid volunteer time, and August Free Fridays.
  • 401(k) matching program.
  • Adoption assistance and fertility treatments.
  • Hybrid work from the Durham, North Carolina, or Indianapolis, Indiana, office.

Tech Stack

Categories

Genesys

About Genesys

5,001-10,000 employees

Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.

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