Sr. Solution Architect — Enterprise & Pharmaceutical Solutions | Native AI Delivery
Salesforce4 days ago
Paris, FranceSenior
Responsibilities
- Advise enterprise customers, understand their business needs, and define high-impact solutions as a long-term strategic partner.
- Lead end-to-end solution design across workstreams, including business capability alignment, solution blueprints, and acceptance criteria.
- Own solution narratives from executive alignment through enterprise architecture governance.
- Facilitate consultative discovery sessions and translate complex business problems into viable solutions.
- Architect Agentforce and agentic capabilities that improve operational efficiency and transform customer business models.
- Define multi-cloud and multi-system architectures, integration patterns, system-of-record boundaries, and unified data models.
- Guide customers and project teams on architecture best practices, solution governance, and AI-native delivery models.
- Remove delivery roadblocks and align business, technical, and executive stakeholders.
Requirements
- 10+ years of enterprise solution delivery or digital transformation experience with end-to-end ownership of complex, multi-workstream programs.
- At least 1 year of deep experience in a relevant industry vertical, such as pharmaceuticals or insurance.
- Enterprise platform fluency with Salesforce or a directly comparable platform such as Veeva Vault/CRM, IQVIA OCE, SAP S/4HANA, ServiceNow, or Microsoft Dynamics.
- Demonstrated ability to lead enterprise architecture blueprints, multi-system integration strategies, and business capability mapping.
- Experience embedding AI-native tools and agentic solution concepts into delivery and customer workflows.
- Strong executive stakeholder management, storytelling, and cross-functional leadership skills.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- Reasonable accommodations are available during the application and recruiting process.
- Salesforce is an equal opportunity employer.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.