1 day ago
Mumbai, IndiaStaff+
Responsibilities
- Design and architect ServiceNow solutions aligned with business requirements.
- Develop and implement custom ServiceNow applications, integrations, and configurations.
- Provide technical leadership and guidance to development teams on ServiceNow best practices.
- Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Monitor ServiceNow trends and recommend innovative solutions.
Requirements
- Bachelor’s degree in Computer Engineering, Computer Science, or Information Technology, or a master’s degree in Software Engineering.
- Certified System Administrator – ServiceNow certification.
- Advanced English proficiency at C1 level.
- Experience with ServiceNow Platform, change management, risk management, client relations, people leadership, and related listed skills.
Benefits
- AI-powered transformation work and opportunities to solve enterprise business challenges.
- Hands-on experience, mentorship, and learning opportunities.
- Values-driven culture emphasizing integrity, inclusion, innovation, and collaboration.
- Regular employment based in an office setting with flex-time work shifts in India.
Categories
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.