5 days ago
Base Salary
$144k - $194k/yr
Responsibilities
- Design, develop, and own scalable solutions that improve customer experience and eliminate systemic defects.
- Build tools that enable Customer Service Associates to escalate critical customer issues.
- Develop integrations with Tier-1 Amazon systems and advanced science models for defect detection, triage, and resolution.
- Address complex technical challenges and build systems supporting Amazon’s operational excellence.
Requirements
- At least 3 years of non-internship professional software development experience.
- At least 2 years of non-internship experience designing or architecting new and existing systems for reliability and scaling.
- At least 1 year of experience developing large-scale, multi-tiered, multi-threaded, embedded, or distributed applications using C#, C++, Java, or Perl.
- At least 1 year of Object-Oriented Design experience.
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
- Experience programming with at least one software programming language.
- Preferred: 3+ years of full software development life cycle experience, including coding standards, code reviews, source control, build processes, testing, and operations.
- Preferred: bachelor’s degree in computer science or equivalent.
Benefits
- Amazon offers health insurance, including medical, dental, vision, prescription, basic life and AD&D insurance, and optional supplemental life plans.
- Benefits include an Employee Assistance Program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.
- The package may include sign-on payments and restricted stock units; final compensation depends on experience, qualifications, and location.
- The position is based in Austin, Texas.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.