over 1 year ago
San Francisco, CA, USAEntry Level / Mid Level
Base Salary
$160k - $250k/yr
Responsibilities
- Build backend systems powering Giga’s AI agents
- Work across data pipelines, integrations, and agent infrastructure
- Build Atlas features including Slack charts and alerts, natural language queries, and platform resource management
- Develop Activity Stream log visualization with filters, timestamps, and frequency charts
- Add time-based dynamic knowledge that updates from sources such as status pages
- Build agent memory features for conversation awareness and recent interaction lookups
- Pair with senior engineers on larger initiatives and own smaller projects end-to-end
Requirements
- 1–3 years of professional software engineering experience
- Curiosity and a willingness to understand how and why systems work
- Ability to take feedback and iterate quickly
- Preference for shipping while maintaining quality
- Interest in growing at a startup with early responsibility
Benefits
- Catered lunch daily
- Dinner stipend
- $150/month wellness benefit for gym, fitness classes, and mental health
- 401(k) plan
- Paid parental leave of 12 weeks maternal and 6 weeks paternal
- Commuter benefits
- Medical, dental, and vision coverage
Categories
BackendData Engineering
About Giga
Giga builds and deploys AI support agents for large B2C enterprises, automating customer service across voice, chat, and email. The company sells enterprise software and managed AI agents to handle support and operations workflows, with named customers including DoorDash. Privately held and headquartered in San Francisco, it targets global enterprises and has raised a Series A to scale its platform.