1 day ago
Remote, Canada +3 moreMid Level
Responsibilities
- Onboard log sources end to end by collecting, parsing, normalizing, and landing data in OpenSearch.
- Scale and tune OpenSearch clusters in AWS, including node sizing, shard and index strategy, and storage tiers.
- Perform cluster maintenance such as version upgrades, snapshots, restores, and index lifecycle policy management.
- Troubleshoot ingestion delays, parsing failures, and cluster health issues while participating in incident triage.
- Automate manual operational work and move infrastructure into code.
- Model log data so fields are consistent and queryable across sources.
- Maintain access controls that keep log data complete, trustworthy, and tamper-resistant.
- Contribute to the design of the next-generation logging platform and its SIEM in collaboration with other teams.
Requirements
- Hands-on experience running OpenSearch or Elasticsearch clusters, including scaling, tuning, upgrades, and troubleshooting.
- Experience building log ingestion and parsing pipelines with tools such as Logstash, Fluent Bit, or OpenSearch Ingestion.
- Familiarity with streaming services such as Kinesis or Kafka.
- At least 3 years of experience working in AWS environments, with a solid understanding of how to secure them.
- Working knowledge of infrastructure-as-code tools such as Terraform or Puppet.
- Ability to write Python or Ruby to automate operational work.
- Strong Linux skills.
- Interest in how security teams use log data and in improving operational practices with AI.
- SIEM implementation or migration experience is a bonus.
- Familiarity with log schemas such as ECS or OCSF is a bonus.
- Experience with S3-based data lakes, log routing, or high-volume event pipelines is a bonus.
- Experience with Kubernetes or EKS is a bonus.
- Infrastructure security experience with firewalls, ACLs, authentication, or device hardening is a bonus.
- Security certifications such as AWS Certified Security – Specialty, CKS, CISSP, or similar are a bonus.
Benefits
- Competitive salary with health, dental, and vision insurance.
- Hybrid work environment; employees local to designated hubs are expected in the office at least twice per week.
- Flexible time off policy with an encouraged 20 days off per year.
- $2,000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition at 3, 5, 7, and 10 years.
- Role available across Canada excluding Quebec.
Tech Stack
Categories
About Clio
Clio builds cloud-based legal practice management and client intake software for law firms, sold by subscription with integrated payments. Its products include Clio Manage, Clio Grow, and tools for time tracking, billing, document and case management. Founded in 2008 and headquartered in Burnaby, BC, Clio says it serves customers in 130+ countries and is approved by over 100 bar associations and law societies.