3 days ago
Base Salary
$80k - $100k/yr
Responsibilities
- Design and architect ServiceNow solutions aligned with business requirements.
- Develop and implement custom ServiceNow applications, integrations, and configurations.
- Provide technical leadership and guidance to development teams on ServiceNow best practices.
- Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning.
- Gather requirements from stakeholders and translate them into technical solutions.
- Monitor ServiceNow trends and recommend innovative solutions.
Requirements
- Bachelor’s degree in Computer Engineering, Computer Science, or Information Technology, or a master’s degree in Software Engineering.
- Certified System Administrator – ServiceNow certification.
- Proficiency in English at C2 level.
- Experience with ServiceNow Platform, Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, and Storytelling.
Benefits
- Hybrid work arrangement.
- Regular full-time employment.
- Hands-on experience, mentorship, and learning opportunities.
- Opportunity to lead AI-powered transformation and work on enterprise business challenges.
- Values-driven culture emphasizing integrity, inclusion, innovation, and client focus.
Categories
Solutions Engineering
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.