Technical Implementation Engineer
Qualys, Inc.2 days ago
Pune, IndiaSenior
Responsibilities
- Lead end-to-end onboarding and technical enablement for enterprise customers using multiple Qualys cybersecurity products.
- Conduct kickoff sessions, product walkthroughs, configuration workshops, training sessions, and success-criteria tracking.
- Deploy and configure Qualys agents, sensors, connectors, and APIs across cloud, on-premises, hybrid, and containerized environments.
- Integrate Qualys solutions with AWS, Azure, GCP, and OCI environments.
- Provide guidance on asset discovery, patch deployment, vulnerability scanning, policy configuration, compliance, and security best practices.
- Serve as a trusted technical advisor to drive customer adoption, retention, and long-term platform value.
- Manage multiple onboarding projects and collaborate with Product Management, Support, and Engineering on implementation challenges and product improvements.
Requirements
- At least 5 years of experience in customer-facing technical roles such as onboarding, professional services, customer success, pre-sales, or support.
- Hands-on experience in enterprise IT environments with working knowledge of Windows, Linux, and basic networking concepts.
- Experience troubleshooting technical issues and deploying or managing endpoint agents, connectors, and policy configurations.
- Exposure to AWS, Azure, GCP, and OCI cloud platforms.
- Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, threat detection tools, security scanning, configuration baselines, patch rollouts, and dashboards.
- Strong communication, presentation, client engagement, analytical, problem-solving, and stakeholder education skills.
- Ability to work independently, manage multiple onboarding projects, collaborate empathetically, and maintain a flexible schedule.
- Prior Qualys platform experience and understanding of IT asset management, configuration compliance, and security operations workflows are preferred.
Benefits
- Hybrid work arrangement with three days in the office and two days from home.
- Relocation to Pune is required.
- Global schedule supporting customers across multiple time zones, including possible night shifts.
Tech Stack
Categories
Solutions Engineering
About Qualys, Inc.
Qualys builds a cloud-based security and compliance platform used by enterprises to automate vulnerability management, IT asset visibility, web application scanning, and policy/PCI compliance across on‑prem and cloud environments. Delivered as subscription SaaS, its Enterprise TruRisk Platform uses a single agent to provide continuous security telemetry for endpoints, servers, containers, and clouds. Founded in 1999 and headquartered in Foster City, California, Qualys is a public company trading on NASDAQ (QLYS).