3 days ago
Melbourne, AustraliaStaff+
Responsibilities
- Establish and lead the ServiceNow Source-to-Pay capability within the Centre of Excellence.
- Define the capability roadmap, delivery standards, governance models, implementation methodologies, and best practices.
- Develop reference architectures, operating models, reusable solution patterns, accelerators, templates, and implementation assets.
- Lead technical design and delivery for procurement automation, supplier management, purchasing workflows, and ERP integrations.
- Design and implement integrations between ServiceNow and procurement, finance, ERP, and supplier management platforms.
- Guide implementation teams on solution design, integration patterns, security, governance, and platform best practices.
- Resolve complex technical and integration challenges across S2P engagements.
- Develop internal training, enablement programs, learning pathways, and certification pathways.
- Support pre-sales through workshops, solution architecture, estimates, proposals, demonstrations, and RFP responses.
- Mentor consultants, developers, and architects while building capability across the APJ region.
- Manage relationships with ServiceNow stakeholders, practice leaders, delivery teams, and client stakeholders.
- Drive successful project delivery in alignment with customer requirements, architectural standards, and business outcomes.
Requirements
- Strong experience delivering enterprise workflow automation solutions using the ServiceNow platform.
- Proven expertise with ServiceNow Integration Hub, App Engine, Flow Designer, APIs, and integration-led solution delivery.
- Experience designing and implementing Source-to-Pay, Procure-to-Pay, procurement, purchasing, supplier management, or vendor lifecycle solutions.
- Strong understanding of procurement operations, sourcing, purchasing, approvals, supplier onboarding, and vendor management workflows.
- Experience integrating ServiceNow with enterprise systems such as SAP, Oracle, Workday, Microsoft Dynamics, Coupa, Ariba, or similar platforms.
- Strong solution architecture and technical design experience in enterprise-scale environments.
- Experience establishing delivery practices, standards, frameworks, reusable solution patterns, and implementation methodologies.
- Experience leading technical teams and providing architecture oversight across multiple projects and programs.
- Strong stakeholder management, consulting, communication, workshop facilitation, and presentation skills.
- Experience supporting pre-sales, business development initiatives, and solution pursuits.
- Strong analytical and problem-solving skills with the ability to balance strategic objectives and delivery commitments.
- Experience working within Agile delivery environments and Centre of Excellence operating models.
- Experience in procurement transformation, supplier management, sourcing, finance operations, or workflow modernization is highly desirable.
- ServiceNow CSA, CAD, App Engine, or IntegrationHub certifications are highly regarded.
Benefits
- Successful candidates will be required to undergo a background check.
- The role supports capability growth across the APJ region.
Categories
Solutions Engineering
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.