12 days ago
London, United KingdomMid Level
Responsibilities
- Partner with Account Executives as the product and technology expert during new-business sales cycles.
- Lead technical calls, integration discussions, product deep-dives, and technical deal questions.
- Build and deliver tailored product demonstrations for prospects.
- Map prospect technical and business requirements to Optimove’s solution and configure the platform to demonstrate fit.
- Serve as the go-to resource on Optimove’s products and technology throughout the sales cycle.
- Support RFP and RFI responses.
- Use AI tools to research prospects, build demo assets, and improve sales narratives.
- Collaborate with Data and Integration teams to connect customer-facing and underlying technical work.
- Support product enablement for the Sales team and continue developing MarTech expertise.
- Travel occasionally to conferences and prospect on-sites.
Requirements
- At least 2 years of experience in a customer-facing technical role such as pre-sales, solutions consulting, technical account management, technical customer success, implementation, professional services, or technical support, or a technical role with meaningful customer exposure.
- Technical foundation gained through education or experience, including working knowledge of APIs, system integrations, and data structures.
- Ability to communicate technical concepts clearly to engineers and non-technical audiences.
- Curiosity and willingness to use AI tools to work more effectively.
- Self-direction, ownership, adaptability, and comfort working in ambiguous environments.
- Ability to manage multiple deals and commitments simultaneously.
- Excellent English and the right to work in the UK.
- Preferred experience with MarTech, CRM, CDP, SaaS, or customer-engagement platforms.
- Preferred exposure to iGaming, e-commerce or retail, or financial services.
- HTML/CSS, SQL, or hands-on data experience is preferred but not required.
Benefits
- Hybrid work model requiring three days per week in the London office.
- Daily lunch budget when onsite and a fully stocked kitchen.
- Social events throughout the year.
- Learning investment including conferences and mentoring from experienced Solutions Engineers.
- Inclusive, supportive workplace recognised as one of the UK’s Best Workplaces in Tech and for Wellbeing.
- Occasional travel to conferences and prospect on-sites is part of the role.
Tech Stack
Categories
Solutions Engineering
