Chief Engineer
Commonwealth Bank of Australia3 days ago
Sydney, Australia or Melbourne, AustraliaStaff+
Responsibilities
- Set technical direction and strengthen engineering excellence, innovation and pragmatic delivery.
- Shape architecture roadmaps across digital, assisted and AI-enabled customer-service experiences.
- Lead modernisation of legacy and future-state platforms while reducing complexity and technical debt.
- Establish reusable service domains, application programming interfaces, events and engineering patterns.
- Develop common foundations for customer context, journey orchestration, voice, messaging, knowledge and Agentic AI experiences.
- Drive modern software engineering practices including automated testing, observability, secure design and production readiness.
- Build resilience, reliability, security and operational risk management into critical services.
- Mentor senior engineers and influence leaders across product, architecture, cyber and risk.
Requirements
- Deeply technical and hands-on engineering leadership experience connecting customer and business outcomes with technology choices.
- Experience leading technology strategy, architecture and engineering outcomes across large-scale enterprise environments.
- Strong record modernising complex technology estates while maintaining highly critical production services.
- Deep knowledge of contemporary software architecture, cloud platforms, distributed systems, domain-based design, application programming interfaces, events or microservices.
- Experience designing resilient and highly available systems with security, observability, controls and operational risk as core considerations.
- Strong command of automation, secure engineering, CI/CD and quality at scale.
- Ability to guide solution design across complex problem spaces and establish architecture guardrails for autonomous engineering teams.
- Understanding of the opportunities and engineering challenges of Agentic AI and generative AI in customer and colleague experiences.
- Strong influence, communication and mentoring skills, including the ability to build alignment, navigate ambiguity and grow technical leaders.
Benefits
- Inclusive and respectful workplace with accessibility support and workplace adjustments available.
- Applications are welcomed from people of all backgrounds, with particular commitment to Aboriginal and/or Torres Strait Islander Peoples.
- Advertising end date: 25/10/2026.
Categories
About Commonwealth Bank of Australia
Commonwealth Bank of Australia is an ASX-listed bank headquartered in Sydney that provides retail, business, and institutional banking, payments, and wealth services across Australia. Its offerings include transaction and savings accounts, home and business lending, cards, merchant services, digital banking, superannuation, and investment platforms such as CommSec. Founded in 1911, the bank serves millions of customers through branches, contact centres, and online channels.