29 days ago
Remote, WorldwideStaff+
Responsibilities
- Lead technical and business discovery sessions with enterprise customers and prospects.
- Design scalable, client-centered solutions aligned with business objectives and Introhive platform capabilities.
- Translate complex business and technical requirements into solution designs and implementation guidance.
- Facilitate executive workshops and lead discussions on CRM architecture, APIs, integrations, AI, data privacy, security, and compliance.
- Partner with Professional Services to transition opportunities from pre-sales through implementation.
- Identify high-value use cases and ROI opportunities tied to measurable business outcomes.
- Support strategic sales opportunities, renewals, and expansion initiatives through technical leadership.
- Mentor Solutions Consultants and develop reusable consulting frameworks and best practices.
- Partner with Product and Marketing on customer feedback, integration opportunities, market trends, and go-to-market execution.
Requirements
- 10+ years of experience, including at least five years focused on enterprise-scale B2B SaaS architecture or strategic pre-sales.
- Deep expertise in enterprise CRM platforms, APIs, system integrations, data architecture, and solution design.
- Experience leading strategic technical discussions and executive workshops.
- Experience translating business objectives into scalable technical solutions.
- Strong understanding of enterprise security, privacy, and compliance frameworks.
- Experience designing or supporting AI-enabled solutions involving LLMs, NLP, predictive analytics, or intelligent automation.
- Ability to collaborate across Sales, Product, Engineering, Customer Success, and Professional Services.
- Excellent communication, consulting, stakeholder management, and executive presence.
- Preferred experience with Salesforce, Microsoft Dynamics, or similar CRM platforms.
- Preferred experience with Relationship Intelligence, Revenue Intelligence, analytics, or data enrichment technologies.
- Experience supporting customers in Professional Services, Legal, Financial Services, Accounting, Consulting, or similar industries is preferred.
Benefits
- Remote role open to candidates in Canada and the U.S., with preference for Eastern or Central time zones.
- Occasional travel may be required for customer meetings, workshops, industry events, and internal team engagements.
- Opportunity to influence strategic customer outcomes, mentor technical talent, shape enterprise solution strategy, and help define AI-powered Relationship Intelligence.
Categories
Solutions Engineering
About Introhive
Introhive builds an AI-powered relationship intelligence platform that automates contact capture, cleans CRM data, and surfaces relationship insights for revenue, marketing, and client-service teams. Delivered as SaaS, it integrates with enterprise CRMs to support business development and client retention in B2B organizations. Founded in 2012 and headquartered in Fredericton, New Brunswick, the privately held company counts KPMG, Freshfields, CBRE, and Deloitte among its customers.