4 hours ago
Toronto, CanadaMid Level / Senior
Responsibilities
- Partner with Sales to win deals and grow enterprise financial-services customers.
- Take prospects and existing customers from discovery to tailored, working AI agents.
- Own the end-to-end technical pre-sales process, including use-case scoping, value articulation, solution design, demos, technical proposals, and architecture reviews.
- Collaborate with CX, IT, security, procurement, and executive stakeholders throughout sales cycles.
- Remain engaged after the sale through Agent Development handoff, launch, and expansion into new use cases.
- Mentor newer sales engineers and create reusable assets for the industry or team.
- Develop deep expertise in financial-services patterns and successful sales motions.
Requirements
- 4–6+ years of experience in sales engineering, solutions engineering, or customer-facing technical sales.
- Experience leading enterprise sales processes involving deal sizes of $500,000–$1 million.
- Experience building demos, presenting, and working with customers or clients in a go-to-market function.
- Experience building relationships with prospects, including executives and technical leaders.
- Ability to connect customer business problems to Sierra solutions and explain them to technical and non-technical audiences.
- Ability to use AI tools in discovery preparation, solution design, demo and prototype building, and technical proposals while owning the accuracy of customer-facing work.
- Experience growing accounts beyond the initial sale.
- Bachelor’s degree or above, preferably in computer science or a related field, or equivalent professional experience.
- Preferred experience translating code, technical logic, and user requirements into product and engineering requirements.
- Preferred experience selling a technical AI product.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Equity-plan eligibility for eligible full-time employees.
- Primarily in-person work based in San Francisco, with offices across North America, Europe, and Asia; benefits may vary by region.
Categories
Solutions Engineering
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.