Enterprise Solutions Engineer - Colombia

1 month ago

Remote, ColombiaEntry Level

Responsibilities

Collaborate with Account Executives to strengthen the technical aspects of the sales process.
Work directly with customer and prospect technical contacts to provide tailored support and architect solutions.
Create technical demonstrations that communicate the value of ElevenLabs products.
Develop technical enablement resources for the sales team.
Build self-service tools and documentation that help customers implement solutions independently.
Identify reusable integration patterns and collaborate with product teams to productize them.

Strong interest in AI, technology, and ElevenLabs products.
Enjoyment of working directly with customers and iterating on tailored technical solutions.
Ability to identify patterns that can be standardized and scaled.
Strong empathy for customers, sales teams, and product teams.
Strong technical background in architecting integrations with existing customer solutions.
Customer experience, including experience from student clubs or side projects.
Proficiency in Python and deep understanding of software development, software architecture, and common integration patterns.
Excellent communication skills and ability to adapt messaging to different audiences.
Fluency in English and Portuguese and understanding of regional and cultural nuances.
Preferred location in São Paulo, Brazil, or Bogotá/Colombia as stated in the posting.

Remote-first work arrangement, with the posting stating the role can be executed from Colombia and also that the successful candidate should be based in Brazil.
Regular travel for customer onsites.
Annual discretionary professional development stipend.
Annual discretionary stipend for meeting colleagues through social travel.
Annual team offsite.
Monthly coworking stipend for employees not near a main hub.

1,001-5,000 employees