NTT DATA

Junior / Senior ServiceNow Technical Consultant (w/m/x) in Innsbruck/Graz/Wien

NTT DATA
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2 days ago
Remote, Austria +3 moreEntry Level / Senior

Responsibilities

  • Develop and configure ServiceNow applications, modules, functions, and customer-specific solutions.
  • Analyze and optimize existing ServiceNow solutions using JavaScript, Business Rules, Client Scripts, and Script Includes.
  • Implement middleware and integration solutions to connect ServiceNow with other systems.
  • Design user-friendly interfaces and implement technical requirements using ServiceNow standards.
  • Diagnose and resolve technical issues while maintaining scalable and maintainable solutions.
  • Collaborate with onshore, nearshore, and offshore project teams.
  • Document solutions, train new team members, and continuously learn new ServiceNow features and technologies.
  • Perform unit and integration testing and maintain technical documentation.

Requirements

  • Comprehensive understanding of ServiceNow architecture and ServiceNow development best practices.
  • Experience with ServiceNow modules including ITSM, ITOM, Discovery, SPM, IRM, BCM, TPRM, SIR, VR, and HRSD.
  • Strong JavaScript knowledge and experience with performance-oriented scripting, Scripted REST APIs, Business Rules, Client Scripts, and Script Includes.
  • Experience implementing and using REST and SOAP APIs and integration solutions.
  • Understanding of design thinking and experience using and embedding AI functionality.
  • Ability to troubleshoot the ServiceNow platform and scripts and conduct unit and integration tests.
  • Experience with Scrum and SAFe or comparable agile methods.
  • Experience as a consultant, strong communication and teamwork skills, and high initiative.
  • Fluent German and English language skills.

Benefits

  • Flexible working hours with flexitime, with travel time counted as working time.
  • December 24 and December 31 are non-working days.
  • Remote work and mobile work from other EU countries are possible.
  • Benefits include JobRad, Corporate Benefits discounts, health and preventive-care programs, Haelsi membership, and MyClubs sports vouchers.
  • Professional development through the NTT DATA Academy, technical training, certifications, soft-skills courses, and Udemy access.
  • Corporate volunteering opportunities and communities focused on diversity, equity and inclusion, sustainability, and knowledge sharing.
  • Team-oriented culture with substantial scope for personal contribution.
  • Base salary from EUR 65,000, with potential overpayment based on experience and qualifications.
  • Locations are Innsbruck, Graz, or Vienna.

Tech Stack

Categories

Solutions Engineering
NTT DATA

About NTT DATA

10,000+ employees

NTT DATA is a Tokyo‑headquartered, publicly traded IT services firm within the NTT Group. It provides consulting, application development, system integration, cloud and enterprise application services, and managed/outsourcing services for large enterprises and public-sector organizations. The company operates in more than 50 countries and is listed on the Tokyo Stock Exchange.

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