Associate Solution Engineer | SaaS Conversions
Epicor Software Corporation2 days ago
Remote, United StatesEntry Level
Base Salary
$62k - $100k/yr
Responsibilities
- Partner with CAMs and customers to assess SaaS migration scope, risks, readiness, approach, and next steps.
- Provision customers to run the Analyzer and review results to identify potential risk areas.
- Collaborate with CAMs and Consulting Services to support Statements of Work.
- Collect and validate Custom Solutions Group and Technical Solutions Group work for cloud compatibility.
- Provide clear handoffs of relevant information to Consulting for SaaS projects.
- Communicate the SaaS conversion process during customer calls and other engagements.
- Review tools and alternative approaches supporting SaaS readiness.
- Identify, communicate, and mitigate risks with internal SaaS stakeholders.
- Support efforts to increase SaaS conversion adoption with Manufacturing leadership and the Center of Excellence.
- Support direct and channel sales through customer presentations and demonstrations.
- Travel as required.
Requirements
- At least 1 year of ERP industry presales experience or equivalent operational ERP experience, specifically with Epicor Kinetic.
- Experience as an ERP administrator or power user in a Kinetic environment.
- Experience with Kinetic Cloud or other cloud offerings.
- Expertise with Microsoft Azure.
- Experience with Kinetic Customization, BPMs, Application Studio, BAQs, Dashboards, and other Kinetic toolsets for integration and reporting.
- Demonstrated success supporting direct and channel sales.
- Documented experience delivering customer presentations and demonstrations.
- At least 1 year of applicable manufacturing experience with demonstrated success and knowledge.
- Bachelor’s degree or equivalent experience.
- Experience with ERP companies or value-added resellers such as Epicor, SAP, Microsoft, Infor, Sage, or NetSuite is a potential background.
Benefits
- Remote work arrangement with some required travel.
- Comprehensive health and wellness benefits.
- Mentorship, continuing education, career goal setting, and internal mobility opportunities.
- Free LinkedIn Learning licenses and a mentoring program.
- Inclusive global workplace.
- Work-life balance policies supporting time off.
- Support for international relocations and permanent residency processes.
Tech Stack
Categories
Solutions Engineering
About Epicor Software Corporation
Epicor Software Corporation builds industry-specific ERP and supply chain software for manufacturing, distribution, retail, and building supply companies, delivered as cloud and on‑premises subscriptions. Its portfolio includes Epicor Kinetic for manufacturers and Prophet 21 for distributors, plus solutions like Eclipse and BisTrack. Founded in 1972 and headquartered in Austin, Texas, Epicor is a privately held company owned by Clayton, Dubilier & Rice, serving customers worldwide.