4 days ago
Remote, PhilippinesEntry Level / Mid Level
Responsibilities
- Learn customer discovery techniques and map business challenges to Atlassian value propositions and solutions.
- Assist with identifying cross-product and solution expansion opportunities.
- Investigate customer pain points and help craft meaningful technical solutions.
- Develop product expertise and articulate and demonstrate how Atlassian software supports collaboration and productivity.
- Participate in value-driven product and solution demonstrations and technical evaluations.
- Collaborate with sales counterparts to improve customer engagement and optimize the sales cycle.
- Gather customer feedback and competitive insights and share them with product teams.
Requirements
- Bachelor’s degree or equivalent.
- 1–3 years of experience in presales, solutions engineering, or customer-facing roles at technology vendors or technology-driven organizations.
- Some knowledge of Atlassian’s product suite and interest in learning to articulate its value.
- Eagerness to develop skills in product and solution demonstrations and technical evaluations.
- Ability to stay organized and manage competing priorities in a fast-paced, ambiguous environment.
- Strong interpersonal, communication, presentation, and persuasion skills for engaging technical and business stakeholders.
- Collaborative, customer-focused, execution-oriented approach with a passion for problem solving and continuous improvement.
Benefits
- Work location can be in an office, remotely, or a combination of the two, subject to countries where Atlassian has a legal entity.
- Health and wellbeing resources.
- Paid volunteer days.
- Additional benefits, bonuses, commissions, and equity may be available.
- Recruitment accommodations or adjustments are available upon request.
Categories
Solutions Engineering
About Atlassian
Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and motor racing to bugs in code and IT requests, no task is too large or too small with the right team, the right tools, and the right practices. Over 300,000 global companies and 80% of the Fortune 500 rely on Atlassian’s software, like Jira, Confluence, Loom, and Trello, to help their teams work better together and deliver quality results on time. With our 300,000+ customers and team of 10,000+ Atlassians, we are building the next generation of team collaboration and productivity software. We believe the power of teams has the potential to change the world — one that is more open, authentic, and inclusive.