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Parspec

Implementation Engineer (Forward Deployed), Customer Success & Integrations

Parspec
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about 3 hours ago
San Mateo, CA, USASenior

Responsibilities

  • Own enterprise integrations end to end, from discovery and field mapping through build, UAT, and go-live.
  • Manage a portfolio of concurrent integration projects against contractual go-live dates and agreed scope.
  • Build, configure, and troubleshoot integration flows in Workato, and debug API issues hands-on.
  • Design and implement data transfer and translation logic that maps customer data cleanly between systems.
  • Use AI tools to accelerate work, including generating and debugging code and producing documentation.
  • Build reusable templates, tooling, and playbooks, partnering with CSMs for long-term adoption.

Requirements

  • 5+ years in a forward-deployed, integration, solutions, or technical implementation engineering role in B2B SaaS.
  • Technical background with a degree in computer science or engineering, or equivalent hands-on experience.
  • Hands-on experience building and debugging API-based integrations (REST/JSON, auth, webhooks).
  • AI-forward in work, using AI/LLM tools as a core part of the workflow.
  • Experience with an iPaaS/middleware platform (Workato preferred) and integrating ERP/CRM systems.
  • Proven ability to manage multiple concurrent projects against firm deadlines with strong communication skills.

Benefits

  • Competitive salary and discretionary bonus, plus equity options.
  • Unlimited PTO policy.
  • Medical, dental, and vision coverage.
  • Flexible hybrid work environment.
  • Regular team offsites and a budget for professional development.

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