Senior Platform Architect - West
Temporal Technologies3 months ago
Base Salary
$126k - $165k/yr
Responsibilities
- Own customer production readiness and drive the first production workflow through stable activation.
- Establish guardrails and best practices for reliability, failure handling, scaling, upgrades, observability, and operational readiness.
- Help developers and customer platform architects become experts in Temporal SDK and Temporal Server best practices.
- Set up alerting, monitor health signals, resolve difficult customer issues, and remove activation blockers.
- Optimize customer systems for cost and performance and manage technical risks, migrations, and architectural debt.
- Build and execute KPI-driven technical success plans tied to production outcomes.
- Lead coordination among Professional Services, Support, Partners, and internal teams to deliver high-quality outcomes on schedule.
- Lead technical reviews, readiness checkpoints, maturity assessments, team certification, and technical training.
- Partner with customers, Growth AEs, and Solution Architects to drive adoption, renewals, and growth.
- Advocate internally for customer needs and real-world technical patterns.
Requirements
- 6+ years of professional software engineering or solutions engineering experience.
- Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles.
- Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python.
- Experience building, deploying, and operating production systems at scale.
- Ability to debug complex technical issues and guide customers through resolution.
- Strong customer-facing communication skills for explaining technical concepts to diverse audiences.
- Experience creating technical documentation, runbooks, and training materials.
- Ability to work independently while collaborating across teams.
- Willingness to travel occasionally for customer engagements and team events.
- Prior experience with Temporal or similar workflow orchestration platforms is preferred.
- Experience with observability tools and practices for distributed systems is preferred.
- Professional services, technical consulting, or solutions engineering experience is preferred.
- Experience with Kubernetes, cloud platforms, infrastructure-as-code tools, open source contributions, or technical training is preferred.
Benefits
- Must reside in the Western Time Zone.
- Occasional travel is required for customer engagements and team events.
- Equal opportunity employer with reasonable accommodation available for individuals with disabilities.
Tech Stack
Categories
Solutions Engineering
About Temporal Technologies
Temporal Technologies builds an open-source durable workflow platform that software teams use to orchestrate long-running, stateful application logic across services. It monetizes through a managed cloud offering and commercial support for its server and SDKs. Founded in 2019 and headquartered in Bellevue, Washington, it lists public adopters such as Netflix, Snap, Indeed, and Datadog.