Senior Systems Support Engineer

about 2 hours ago

Ho Chi Minh City, VietnamSenior

H1B Sponsor

Responsibilities

Utilize incident management processes and tools to generate reports and take corrective actions.
Debug complex application systems to resolve business-impacting issues.
Follow best practices to enhance operational efficiencies and system stability.
Implement continuous delivery practices to support and deliver high-quality software.
Leverage logging techniques for monitoring and identifying root causes of incidents.
Use DevOps tools to deploy and run software efficiently.
Mentor less experienced peers through technical knowledge and leadership.
Apply the latest technology trends to solve client problems.

Experience with programming languages such as Java or .Net and scripting languages like Python or Powershell.
Understanding of cloud platforms such as AWS, Azure, or GCP.
Strong debugging and triaging skills for effective troubleshooting.
Experience with relational databases like MS SQL, MySQL, or PostgreSQL.
Familiarity with containerization tools like Docker and CI/CD tools such as Jenkins and Azure pipelines.
Knowledge of application monitoring tools like DataDog, Prometheus, or Grafana.
Comfortable with Agile methodologies such as Scrum and/or Kanban.
Good communication skills and a presence in the external tech community.

Opportunities for career development supported by interactive tools and numerous programs.
A dynamic and inclusive work environment that values collaboration and support.
Flexibility in career paths tailored to individual growth aspirations.