Senior AI Architect
PointClickCare9 hours ago
Remote, Canada or Mississauga, CanadaStaff+
Responsibilities
- Design and evolve the AI Platform architecture, including the agentic runtime, MCP integration layer, model gateway, evaluation services, and observability services.
- Guide the AI Engineering team through architecture decisions, design reviews, and hands-on technical mentorship.
- Translate product roadmaps into architectural requirements and author architecture documents and decision records.
- Enable engineers to build AI agents, MCP servers, and AI solutions through reference architectures, reusable patterns, paved-road templates, and architectural guidance.
- Establish standards for security, responsible AI, evaluation, and observability, and run architectural reviews to ensure platform solutions are consistent, compliant, and production-ready.
Requirements
- 12+ years of software engineering and platform architecture experience with deep cloud expertise, preferably Azure, including 5+ years focused on AI/ML infrastructure and GenAI solutions at scale.
- Hands-on expertise with agentic systems, agent frameworks, multi-agent orchestration, MCP, tool use, RAG, vector databases, and production LLMOps.
- Experience designing internal platforms used by other engineering teams, including developer experience, APIs and SDKs, and self-service patterns.
- Strong architectural breadth across cloud-native systems, distributed systems, data platforms, and security architecture.
- Ability to produce high-quality architecture documents and decision records and communicate design trade-offs clearly to engineering and product audiences.
- Preferred experience with Azure OpenAI, AKS, APIM, Databricks lakehouse, Unity Catalog, and model serving.
- Preferred background in healthcare technology platforms or clinical workflows and experience guiding engineering teams as a senior architect or technical lead.
- Preferred expertise in advanced agentic patterns, MCP server and tool design, agent evaluation, model fine-tuning pipelines, AI governance, responsible AI, and model risk management in regulated environments.
Benefits
- Benefits start from Day 1 and include retirement plan matching, flexible paid time off, wellness support, parental and caregiver leaves, fertility and adoption support, continuous development support, an employee assistance program, allyship and inclusion communities, and employee recognition.
- This is a remote role with travel to the Mississauga and/or Salt Lake City offices required for onboarding, team events, and semi-annual or annual meetings.
Tech Stack
AzureDatabricks
Categories
About PointClickCare
PointClickCare builds a cloud-based EHR and care coordination platform for long-term and post-acute care providers, hospitals, and health plans. Its subscription SaaS covers clinical documentation, eMAR and point-of-care workflows, interoperability, and revenue cycle, and supports a marketplace of integrated partners. Founded in 2000 and headquartered in Toronto, it is privately held and serves over 27,000 providers across North America.