3 months ago
Base Salary
$224k - $336k/yr
Responsibilities
- Lead the design and implementation of systems powering patient identification, pricing estimates, provider matching, eligibility, and claims operations.
- Build data-intensive, ML-powered platforms serving patients and providers across 50 states, 1,000+ payers, and millions of monthly appointments.
- Develop ML models, OCR pipelines, claims AI agents, and human-in-the-loop automation for insurance operations.
- Write high-impact production code and create platform abstractions that enable other teams to move faster and more safely.
- Own ambiguous technical problems from solution definition through shipped software while coordinating across teams.
- Mentor engineers and communicate technical decisions through design documents, written discussions, and cross-team meetings.
Requirements
- Demonstrated staff-level software engineering experience building and owning complex platform systems.
- Hands-on ability to write high-leverage production code and lead system design and implementation.
- Experience working with messy, data-intensive domains and building reliable systems that identify meaningful signals.
- Ability to define solutions for ambiguous problems, collaborate across teams, and drive outcomes as priorities change.
- Strong technical communication and ability to bring stakeholders along through design documents and cross-team discussions.
- Interest or experience in machine learning-powered systems, insurance data, healthcare data, payer operations, or large-scale automation is relevant to the role.
Benefits
- Expected base pay is $224,000-$336,000 depending on qualifications, experience, and geographic location, with potential equity eligibility.
- Equity compensation, medical, dental, and vision coverage, HSA/FSA, and 401(k) are offered.
- Work-from-home stipend, therapy reimbursement, Carrot Fertility reimbursement and membership, and an Employee Assistance Program are offered.
- Eligible employees receive 16 weeks of parental leave, 13 paid holidays, and a holiday break between December 25 and December 31.
- Flexible paid time off and training and professional development opportunities are provided.
Tech Stack
Categories
About Headway
Headway builds a software-enabled network that makes it easy for therapists to accept insurance and for patients to find in-network mental health care. Its platform handles credentialing, scheduling, claims, and payment reconciliation, matching patients to licensed providers and partnering with health plans to expand access. Founded in 2019 and headquartered in New York, the privately held company operates across the United States.