1 day ago
Chennai, IndiaStaff+
Responsibilities
- Define and drive technical architecture for Agentic AI and Martech platforms.
- Lead development of AI-powered copilots, intelligent automation solutions, and agent-based workflows.
- Provide technical leadership for Adobe Experience Platform, customer data platforms, and customer journey orchestration.
- Architect audience management, identity resolution, personalization, and real-time decisioning solutions.
- Establish engineering standards, governance, observability, and best practices for AI and platform solutions.
- Drive platform scalability, resiliency, security, reliability, and performance optimization.
- Lead deployment automation, monitoring, operational excellence, and CI/CD strategy.
- Conduct architecture and technical design reviews and resolve complex technical issues.
- Mentor engineers and technical leads while promoting engineering excellence and continuous improvement.
- Partner with cross-functional stakeholders to translate business requirements into scalable technical solutions.
Requirements
- 12+ years of software engineering experience.
- 5+ years leading large-scale enterprise platforms and technical initiatives.
- Deep expertise in software architecture, cloud-native applications, distributed systems, and enterprise integrations.
- At least 2 years of hands-on experience with AI/ML, Generative AI, Agentic AI, and intelligent automation solutions.
- Experience designing and implementing AI-powered copilots, intelligent assistants, and agent-based solutions.
- Knowledge of large language models, including Azure OpenAI, OpenAI GPT, Claude, Gemini, Llama, or equivalent enterprise AI platforms.
- Experience with LangChain, LangGraph, AutoGen, or similar agentic AI orchestration frameworks.
- Experience designing Retrieval-Augmented Generation solutions using enterprise knowledge sources and vector search technologies.
- Understanding of prompt engineering, contextual grounding, tool/function calling, agent orchestration, and AI workflow design.
- Experience implementing AI observability, evaluation, monitoring, governance, and responsible AI practices.
- Knowledge of AI security, privacy, guardrails, human-in-the-loop controls, and model evaluation methodologies.
- Experience with Adobe Experience Platform, Adobe Journey Optimizer, or related Adobe technologies is preferred.
- Strong understanding of DevOps, CI/CD, observability, reliability engineering, and production support.
- Excellent communication, stakeholder management, and technical leadership skills.
- Proven ability to influence architecture decisions and mentor engineering teams.
- Bachelor’s degree preferred; Comcast may consider coursework and experience or extensive related professional experience.
Benefits
- Comcast provides benefits intended to support employees physically, financially, and emotionally, with personalized options, expert guidance, and always-on tools.
- Eligible non-sales positions may receive a bonus in addition to base pay.
- Comcast is an equal opportunity workplace.
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About Comcast
Comcast is a U.S.-based media and telecommunications company that sells broadband, video, wireless, and voice services to consumers and businesses under the Xfinity and Comcast Business brands. It also owns NBCUniversal (including NBC, Universal Pictures, and Peacock) and Sky, operating TV networks, film studios, and streaming in the U.S. and Europe. Founded in 1963 and headquartered in Philadelphia, it is publicly traded on Nasdaq (CMCSA).