1 month ago
Shanghai, ChinaStaff+
Responsibilities
- Serve as the primary technical interface for customers throughout the product lifecycle.
- Lead platform bring-up and boot-flow enablement from firmware through Linux.
- Perform hands-on debugging across firmware, silicon, and system-level issues, including multi-socket and interconnect configuration problems.
- Guide firmware integration, including open-source upstream projects.
- Debug integration issues involving DDR, PCIe, and other high-speed interfaces with hardware teams.
- Lead customer issue triage, prioritization, root-cause analysis, and resolution with internal engineering teams.
- Deliver technical enablement through workshops, training sessions, and documentation.
- Feed customer findings back into internal engineering and product development.
Requirements
- Bachelor’s or master’s degree in Electrical Engineering, Computer Science, or a related field.
- 8+ years of experience in silicon, firmware, or server platform development and bring-up.
- Strong hands-on experience bringing up and debugging sophisticated SoC-based platforms.
- Expertise in UEFI, TF-A, and SCP platform or low-level firmware.
- Experience with Linux bring-up and debugging, including boot logs, kernel parameters, and early-boot diagnostics.
- Understanding of server architecture spanning CPU, memory, interconnect, and I/O subsystems.
- Familiarity with PCIe and DDR from a software perspective.
- Strong customer-facing communication skills and experience driving multifunctional issue resolution.
- Preferred experience with multi-socket systems, coherency fabrics such as CMN, BMC/OpenBMC, hyperscalers, OEMs, system integrators, Python, Bash, technical training, or FAE/applications engineering/system integration roles.
Benefits
- Collaborative and inclusive work environment.
- Opportunities to grow, lead, and make a meaningful impact.
- Role based in Shanghai, China.
- Customer-facing individual-contributor position with internal and external partner engagement.
About Arm
Arm’s foundational technology is defining the future of computing. A future built by the greatest technology ecosystem in the world. A future built on Arm. Arm is everywhere technology matters. Technology matters everywhere. Together, we’ll power every technology revolution moving forward, including cloud computing, automotive and autonomous systems, IoT, the metaverse, and beyond. Changing the world. Again. On Arm.