Lead Software Engineer -(4 wall Tech)
Williams-Sonoma, Inc.20 hours ago
Pune, IndiaStaff+
Responsibilities
- Lead the design, development, and delivery of high-throughput, low-latency Windows services and desktop applications for sortation and labeling.
- Design and maintain TCP socket server and client components for carton lifecycle messaging with PKMS/WMS systems and MHE controllers.
- Implement multithreading and asynchronous programming for predictable performance and throughput.
- Build and maintain WPF desktop interfaces integrated with Windows Service hosts.
- Integrate PLCs, serial devices, scanners, printers, applicators, and material handling equipment with robust error handling and retry logic.
- Own ZPL label design, print pipelines, throughput tuning, and printer/applicator fault recovery.
- Define engineering standards for secure coding, unit testing, Git branching, and code quality.
- Lead deployments, IIS configuration, CI/CD automation, automated testing, and release readiness.
- Monitor application health, manage alerts, triage incidents, and resolve production root causes.
- Partner with distribution center operations, supply chain teams, and third-party MHE vendors to translate operational needs into technical solutions.
- Support MHE interface testing, commissioning, go-live, hypercare, and live floor troubleshooting.
- Identify and deliver AI and automation opportunities for operations, production support, reporting, testing, and productivity.
- Drive sprint planning, estimation, delivery tracking, IT change management, and engineering mentorship.
Requirements
- 10–15 years of software engineering experience, including at least three years in a technical lead or staff-level role.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
- Extensive hands-on experience with C#, .NET Framework 4.8, multithreading, async/await, TCP/IP sockets, message parsing, custom protocols, and high-volume event processing.
- Experience delivering enterprise-scale .NET applications in retail, supply chain, logistics, warehouse management, sortation, and labeling environments.
- Hands-on integration experience with PKMS, Manhattan WMOS, or comparable WMS platforms, plus WCS, WES, MHE controllers, and enterprise web services.
- Subject-matter expertise in warehouse automation and MHE, including interfaces for induction, scanning, sortation, diverts, put walls, carton and bag creation, weighing, and label print-and-apply systems.
- Experience integrating PLCs, barcode scanners, scales, dimensioners, printers, and applicators over TCP/IP, serial, and OPC-style interfaces.
- Experience with WPF, Windows Service hosting, deployment practices, IIS, CI/CD pipelines, automated testing, SQL data access, and relational databases.
- Strong knowledge of SQL Server, Oracle, DB2, ZPL workflows, logging, diagnostics, monitoring, and performance tuning.
- Experience with AppDynamics, Splunk, ELK, Grafana, Kafka, RabbitMQ, GitHub branching strategies, and Sonar or comparable code-quality tools.
- Experience leading third-party vendor integrations and coordinating with vendors such as Savoye, Opex, Honeywell Intelligrated, and Boxer.
- Experience using Jira in Agile delivery environments.
- Experience designing AI-agent-led solutions and applying responsible AI practices involving privacy, security, auditability, compliance, and output validation.
- Demonstrated situational leadership, ownership, business acumen, stakeholder alignment, vendor coordination, and engineer mentoring.
- Ability to troubleshoot live MHE issues, interpret operational metrics, and drive root-cause resolution.
Benefits
- Comprehensive benefits supporting employees and their families.
- People-first, performance-driven culture with career growth and continuous learning opportunities.
- Opportunity to work on large-scale digital commerce platforms and Fortune 500 company initiatives.
- Exposure to cutting-edge technologies, AI-driven solutions, and large-scale engineering challenges.
- Hybrid work model with two in-office days per week for team engagement.
Tech Stack
Categories
About Williams-Sonoma, Inc.
Williams-Sonoma, Inc. is a multi-brand home goods retailer selling cookware, furniture, and home decor to consumers through e-commerce and physical stores. Its portfolio includes Williams Sonoma, Pottery Barn, West Elm, and Rejuvenation, among others. Founded in 1956 and headquartered in San Francisco, the company is publicly traded on the NYSE (ticker: WSM) and operates its own supply chain and fulfillment network to support direct-to-consumer sales.