Staff Engineer - OMS SRE
CVS Health1 day ago
Base Salary
$118k - $261k/yr
Responsibilities
- Serve as the senior technical subject matter expert for IBM Sterling OMS production environments and business processes.
- Troubleshoot and resolve complex order lifecycle, inventory, scheduling, fulfillment, shipment, cancellation, and integration issues.
- Drive production stability through monitoring, root cause analysis, performance optimization, and operational improvements.
- Develop automation to reduce manual support work and accelerate issue detection and recovery.
- Improve observability, monitoring, alerting, and operational readiness across OMS platforms.
- Partner with engineering, architecture, platform, infrastructure, and business teams on modernization efforts.
- Mentor engineers and promote reliability engineering, incident management, and Sterling OMS operational best practices.
- Participate in on-call support and call rotation.
Requirements
- 7+ years of experience in software engineering, production engineering, site reliability engineering, or enterprise application engineering.
- 5+ years of hands-on experience supporting IBM Sterling OMS in complex, high-volume production environments.
- 5+ years of expertise with Sterling OMS order lifecycle processes, including order creation, inventory management, scheduling, fulfillment, shipments, cancellations, APIs, services, agents, and integrations.
- 3+ years of experience with Splunk, SQL, Linux, REST APIs, JSON, application log analysis, and enterprise integration technologies.
- 5+ years of experience handling complex production issues, leading critical incident resolution, and performing root cause analysis.
- Bachelor’s degree, or equivalent experience through a high school diploma plus 4 years of relevant experience.
- Preferred experience with Kubernetes, Docker, cloud-native platforms, GitHub Actions, Jenkins, Grafana, Prometheus, OpenTelemetry, Python, Shell scripting, automation, and large-scale enterprise application modernization or migration.
Benefits
- Full-time position with medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.
- Eligible for a CVS Health bonus, commission, or short-term incentive program and an equity award target in addition to base pay.
- Hybrid work model in office locations in Rhode Island, Arizona, or Texas.
- Application window is anticipated to close on 11/10/2026.
Tech Stack
Categories
Site Reliability
About CVS Health
CVS Health is a U.S. health care company that operates thousands of retail pharmacies, runs the CVS Caremark pharmacy benefits manager, and owns the Aetna health insurance business. It sells prescriptions, retail health goods, and insurance plans, and provides primary and urgent care through MinuteClinic and other services for consumers, employers, and government programs. Founded in 1963 and headquartered in Woonsocket, Rhode Island, it is a public company traded on the NYSE.