Staff Site Reliability Engineer
Early Warning Services1 day ago
Scottsdale, AZ, USAStaff+
Base Salary
$124k - $165k/yr
Responsibilities
- Improve the reliability, resilience, scalability, performance, recoverability, observability, and operational readiness of production services.
- Define and implement SLIs, SLOs, error budgets, monitoring, alerting, dashboards, logging, tracing, and other service-health measures.
- Drive improvements across deployment practices, infrastructure automation, testing, incident response, capacity management, resilience, and operational readiness.
- Identify recurring and systemic production issues and improve code, architecture, automation, tooling, and engineering practices.
- Partner with Software Engineering teams throughout the development lifecycle to incorporate reliability and operational capabilities.
- Lead or participate in complex incident response, troubleshooting, service restoration, post-incident learning, and on-call improvements.
- Create reusable engineering patterns, tooling, automation, technical guidance, mentoring, and knowledge transfer across teams.
- Reduce operational toil and manual intervention through software, automation, and improved engineering practices.
Requirements
- Typically 8+ years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, or a comparable technical discipline.
- Experience developing software or scripts with one or more modern programming languages.
- Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability.
- Experience with public cloud technologies and architectures, infrastructure, networking, Linux/Unix, and modern application architectures.
- Experience developing, deploying, operating, or improving highly available production software or distributed systems.
- Experience with CI/CD, Infrastructure as Code, containers or orchestration, observability, monitoring, alerting, and software-delivery automation.
- Experience with SLIs, SLOs, error budgets, incident management, performance analysis, capacity management, resilience testing, disaster recovery, or operational readiness.
- Experience creating reusable automation, tooling, platforms, patterns, or practices that improve engineering effectiveness.
- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical experience.
Benefits
- Hybrid work model.
- Medical, dental, and vision coverage, with HSA or FSA options.
- 401(k) plan with a 100% company safe-harbor match on the first 6% deferred, immediately upon eligibility.
- Flexible time off for exempt employees or generous PTO for non-exempt employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of paid parental leave and Maven Family Planning support.
- Position is ineligible for employment visa sponsorship.
- Base pay is listed for Phoenix, Arizona; candidates may also be eligible for a discretionary incentive plan and benefits.
Tech Stack
Categories
Site Reliability
About Early Warning Services
Early Warning Services builds payment networks and fraud/risk mitigation solutions for U.S. banks and credit unions. It operates the Zelle peer-to-peer payments network and is rolling out Paze, a digital wallet, alongside identity verification and account risk services. Headquartered in Scottsdale, Arizona, it is owned by a consortium of major U.S. banks and partners with thousands of financial institutions nationwide.