Singtel

Senior AI Engineer #AIDA

Singtel
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2 days ago
Singapore, SingaporeSenior

Responsibilities

  • Build and scale end-to-end agentic AI applications using agent frameworks, frontier large language models, and Python or Node.js runtimes.
  • Integrate agentic AI solutions with enterprise systems using MCP, A2A, RESTful, gRPC, and related frameworks.
  • Develop hybrid frontend, backend, LLM, prompting, agentic integration, and human-in-the-loop workflows.
  • Enhance user interfaces and customer experiences across voice/telephony, web messaging, mobile applications, and WhatsApp.
  • Maintain middleware components including SSO, authentication, authorization, OAuth2, and JWT-based access control.
  • Monitor production AI agents, pipelines, backend and frontend applications, and AI services for reliability, performance, and scalability.
  • Implement security best practices, fallback strategies, backup approaches, and risk mitigation for AI solutions.
  • Support and optimize the marketplace recommender system, including offers and business rules integration.
  • Apply software engineering standards such as modular design, reproducibility, and rigorous testing.
  • Conduct applied research and bring emerging agentic AI capabilities into production.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Engineering, Data, AI/ML, or a related field.
  • Five years of experience developing and deploying software and AI solutions, with exposure to agentic AI frameworks.
  • Proficiency in Python and/or TypeScript/Node.js or functional programming languages.
  • Hands-on experience with Agents SDK, LangChain, or similar AI frameworks.
  • Knowledge of LLM integration, orchestration, and prompt engineering.
  • Experience with system integration; RESTful, gRPC, and MCP experience is a plus.
  • Knowledge of middleware systems, SSO, and access control mechanisms including OAuth2 and JWT.
  • Familiarity with GitHub, GitLab, or Bitbucket for version control.
  • Exposure to Azure, AWS, or GCP cloud platforms.
  • Passion for applied R&D and staying current with AI advancements.
  • Strong problem-solving, attention to detail, collaboration, and cross-functional teamwork skills.
  • Experience building secure, enterprise-grade integrations.

Benefits

  • Meaningful work focused on AI transformation and real-world business impact.
  • Continuous learning and opportunities to contribute to applied R&D and emerging AI capabilities.
Singtel

About Singtel

5,001-10,000 employees

Singtel is a Singapore‑headquartered public telecommunications group founded in 1879 that sells mobile, broadband, and enterprise network services to consumers and businesses across Asia-Pacific. It owns Optus in Australia and operates NCS (regional IT services) and Nxera (data centers), and is expanding into AI infrastructure via its RE:AI GPU‑as‑a‑Service. Its revenue comes from connectivity subscriptions and managed services across networks, cloud, cybersecurity, and digital platforms, with equity stakes in regional operators broadening its reach.

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