1 day ago
Stockholm, SwedenSenior
Responsibilities
- Develop and operate high-scale real-time media platform features across hybrid cloud and bare-metal environments.
- Troubleshoot complex media escalations involving packet loss, jitter, latency, audio/video degradation, and SIP/WebRTC failures.
- Design resilient software for AI-assisted observability, automated incident response, and self-healing infrastructure.
- Build production AI agents, MCP integrations, deterministic evaluation pipelines, anomaly detection, and human-in-the-loop remediation workflows.
- Implement telemetry ingestion and correlation across logs, metrics, traces, change events, and runbooks to improve MTTD and MTTR.
- Define SLIs and SLOs, manage error budgets, lead post-incident reviews, conduct code reviews, and mentor engineers.
- Coordinate priorities and delivery across application, infrastructure, development, and operations teams.
Requirements
- Bachelor’s degree plus 8 years of related experience, master’s degree plus 6 years, or PhD plus 3 years in computer science, software engineering, or a related technical field.
- Track record as a Senior or Lead SRE or Software Engineer delivering distributed, highly available SaaS or media platforms at scale.
- Experience with real-time media streaming and protocols including RTP/RTCP, SRTP, WebRTC, SIP, SDP, RTSP, or HLS/DASH.
- Strong proficiency in Python, Go, C++, or Java, with experience designing microservices, APIs, and production automation.
- Deep experience with Kubernetes, Docker, and container orchestration in large-scale multi-cluster environments.
- Experience with SLI/SLO design, observability, incident management, and automated root cause analysis.
- Preferred experience includes AWS, Microsoft Azure, Google Cloud, performance-sensitive systems, LLM pipelines, AI agents, MCP, RAG, evaluation frameworks, OpenTelemetry, Prometheus, Grafana, Splunk, ThousandEyes, Terraform, GitOps, Jenkins, GitHub Actions, Harness, Kafka, Redis, PostgreSQL, Elasticsearch, and vector databases.
Tech Stack
Apache KafkaAWSAzureC++DockerElasticsearchGitHub ActionsGoGoogle CloudGrafanaHarnessJavaJenkinsKubernetesPostgreSQLPrometheusPythonRedisSplunkTerraform
Categories
AI ApplicationsSite Reliability
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.