Senior Software Engineer - Customer Experience Platform

Hopper

2 months ago

Remote, Ireland

Senior / Mid Level

H1B Sponsor

Responsibilities

Design, build, and improve backend and full-stack systems for HTS Assist and customer self-serve flows.
Develop scalable APIs, microservices, and orchestration logic for complex post-booking journeys.
Collaborate with product, design, AI, and operations teams to enhance customer experiences.
Integrate with external systems to support internal use cases and partner deployments.
Own features end-to-end, from technical design through implementation and monitoring.
Contribute to architectural decisions, code reviews, and engineering best practices.
Analyze system performance and user behavior for optimization opportunities.

3+ years of experience in software engineering, focusing on large-scale distributed systems.
Strong technical background in frontend and backend development, distributed systems, and APIs.
Experience with RESTful APIs, microservices, and event-driven systems.
Familiarity with databases like PostgreSQL, MySQL, NoSQL, and cloud platforms such as AWS or GCP.
Ability to break down complex problems and make pragmatic tradeoffs.
Strong communication skills for collaboration with cross-functional teams.

AWSGoogle Cloud PlatformMySQLPostgreSQLPythonReactScalaTypeScript